Cordone & Tonucci Plumbing & Heating
Review Summary
- Positive: Praised for excellent emergency service (Rich), accommodating scheduling (Rhonda), thorough explanations and installation (Eddie), and overall courteousness and cleanliness. Another review highlighted prompt and successful emergency service (Rich) and a positive experience with a past furnace installation.
- Negative: One review reported a negative experience with Carl Tonucci, including unprofessional behavior and project abandonment. Another review cited ongoing problems with a hot water tank installation, unresponsive service, and dissatisfaction. One review claims a plumber is often drunk and yells at people.
- Mixed: One review stated they will not go anywhere else. Another review claims Richie is one of the best plumbers in the industry.
Reviews
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(12 reviews)
D O'Rourke
Awesome after hours emergency service by Rich who got us working heat for the weekend. Followed up with excellent customer service by Rhonda, who moved the schedule around to make times work for our family schedule, to get the permanent fix scheduled. Lastly was Eddie, who was so patient and thorough in explaining what the issue was, how he was fixing it, and what to watch out for in the future. He also installed a thermostat for us and explained how to program it as well as any issues we might have with compatibility with our steam system. They cleaned up after themselves and were very courteous. Would recommend them to all my friends and trust them with any issues we may have in the future. THANK YOU for having such a fantastic team.
Ann A
I had a gas furnace installed seven years ago by Cordone and Tonucci and it worked perfectly (without needing servicing) until yesterday afternoon (a Saturday) when it failed. I called C and T and received a call back within 15 minutes. Within an hour, Rich came and solved the problem, replacing a thermocouple (apparently they do wear out), and I have heat again. The emergency service was prompt, successful and performed by a charming young man. I can recommend C and T 100% because service like theirs is exceptional.
Lisa