Best Plumbing Tile & Stone

Supercilious unfriendly sales help. I wouldn't spend a dollar at this snobby Outlet. And I'm already telling everyone I know what an unpleasant experience I had here. No attempt to understand my requirements or to give me an overview of what services and products were available. What good is a beautiful showroom if your sales help is stuck up and unresponsive to customer needs?

I can't say enough good things about my experience with Donna at Best Plumbing in Stamford. She has been incredible to work with! She is so knowledgable, and was with me every step of the way during my apartment renovation. She was always available to answer my questions, and troubleshoot any issues quickly! My items arrived on time and in great condition. It was a pleasure to work with her, and Best Plumbing will be my go to resource going forward.

Amazing selection of kitchen and bath hardware, accessories and tubs. Carlo from the Stanford store who we worked with through 2 bathrooms was great. Always returned calls and estimated the supply chain delays perfectly, which for contractors on our side was a great thing. Looking forward to working with Carlo and Best for our kitchen.

SCAM ALERT!!!!! I bought a kohler sink that was hard to find due to pandemic. Since they are local stores, I bought the sink over the phone with confidence. They told me that I had to drive all the way to their warehouse to avoid shipping cost which I did. When I picked up the sink, it had cracks along the drain area so I returned the item at the local store. The salesperson Donna said it will go back to my credit card in a few days. I totally forgot about it and just checked my credit card a few days ago and realized that they never gave me my money back! I called them several times but nobody picked up my phone. I left a message to Donna directly and never got a callback. I had to go through my credit card to dispute my charges. I’m not sure how they are still in business with this kind of service. AVOID THEM AT ALL COSTS!!!!!!!

It has been an absolute pleasure to work with Carlo @ Best Plumbing during my renovation project. He has vast product knowledge, is very responsive, and has been a great problem solver throughout the process. I would highly recommend Carlo & Best Plumbing, and will use them again!

I’d give this place zero stars if I could. as a practicing interior designer, I was very impressed with best plumbing - until I was spoken so rudely to by one of the service providers that I left the store. I decided to give them another shot and order a vanity from them as it was a beauty and in my budget. Not only did they submit the WRONG order for my vanity, they did not order it until well over a week after we paid, nor did they follow up with us- it was only after we saw too big a charge that WE discovered THEY made a mistake. a vanity we ordered in early December will not be coming til the end of February because of their sloppiness. The final straw? I was on hold for over TWO hours and not a single employee picked up the phone.. the battery wound up dying! I am extremely displeased with this company and their lack of professionalism and customer service.

Best plumbing store in the Greenwich / Stamford area. They really stand behind their products and are competitively priced. Everyone that I have recommended to BEST has been 100% happy with the service. See Joe or John - they are excellent at helping with all plumbing needs.

The best customer service anywhere! Best will bend over backwards to satisfy the customer. I did a very big renovation and as expected there were issues. Unlike other suppliers Best resolved the problems quickly, and made sure I was 100% pleased with the result. I highly recommend this company, especially for their responsive and professional sales and customer service organization.