Ted's Plumbing & Heating Inc
Review Summary
Ted's Plumbing & Heating Inc. receives mixed reviews. Positive reviews highlight responsiveness, professionalism, skilled work, fair pricing, and personable technicians (Tanner, Chuck, Ted). Customers appreciate the thorough explanations, upfront pricing, and willingness to explore solutions. Some reviewers have had multiple positive experiences over several years. Negative reviews cite issues with a boiler installation, lack of accountability, and high costs. Some customers experienced poor communication and unprofessionalism from the administrative staff.
Reviews
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(21 reviews)
Paul Shipman
Ted's is fantastic. Have used them for several jobs in the last five years. Each time, they have been responsive, responsible, and professional. Can't say enough good things about them. Everyone has been great to deal with and generous with their time in answering questions and exploring options. They have thawed frozen pipes (and recommended solutions!), replaced plumbing fixtures, installed a hot water heater, and done much more through the years. They are prompt with their estimates and their work, always explaining if there will be anything out of ordinary in expected timing. They are upfront on pricing and explain their work in ways that a layperson can understand! Ted, Tanner, Dan, Caden, Stacy, Susie - everyone I've dealt with, are people I've enjoyed working with. I recommend them without reservation!
Audrey Schiller
If I could, I would give Ted's Plumbing TEN stars! Ted and his crew provide EXCELLENT service. They're efficient, diligent and skilled. We have had only great experiences with Tanner, Chuck and Ted! After our most recent service, Ted called to make sure all was going well with our heat! Ted takes personal interest in his customers and actually cares. It's very refreshing and appreciated, that's for sure! We highly recommend Ted's Plumbing! Thank you, Ted!!
pete Donahue
Ted’s plumbing is awesome. Prompt service, very fair price and perfect work every time. Tanner has come out to place a few times. He’s great to walk through scenarios and help get to the best and most cost efficient solution. Highly recommend!
Jacob Andrews
Ted’s plumbing is one of the easiest, most comfortable experiences I’ve had with anyone working on my house. They were scheduled to arrive at noon, I got a call letting me know they could be here early which was great. Tanner came and was able to diagnose my problem and fix it within less than two hours. Super personable, very professional, great experience. Highly recommend!
Private Citizen
Do not recommend! Ted installed a high efficiency boiler in my 1920s home and we’ve had nothing but issues with his work. He didn’t take responsibility for the work and kept blaming (and charging) various “fixes”. It wasn’t until CNG came to install new gas lines when we were told it should have never been installed and Ted would (should) have known because they have to call before they install. We’ve been trying to get our money back for the “fixes” and additives but he won’t return our call. “He will call you back …” and never does.
Rikki Soumpholphakdy
Ted came out one night after hours to get a good look at our rusted pipes. Diagnosed everything and put the word in for his guys the next day. They came & took care of everything in just two days. Very honest, they only fix what needs to be fixed & they don’t nickel & dime you! Definitley recommend this service to anyway who wants honest work done for their plumbing.
Chris Wilke