Brookman Plumbing
Review Summary
Brookman Plumbing receives generally positive reviews, with customers praising professionalism, cleanliness, efficiency, and friendly service. Specific positive mentions include quick response times, successful repairs (leaking shower drain, kitchen sink clog), and courteous technicians. However, some negative feedback highlights inflated parts costs, credit card fees, lack of itemized receipts, and poor communication (failure to return calls).

Reviews
View All on Google4.5
(15 reviews)
Adam Mitis
Matt and Kyle came out to repair a leaking shower drain and discover a yet more critical leak on the showerhead pipe which resulted in leaking below into my dining room. They did a great job and were extremely professional and clean. I Highly recommend them and happy to have them in my contact list!
C Pierson
I called Brookman Plumbing with a request, and while I didn’t get to use their services yet, Zach was able to answer my questions right away. I was impressed with his kindness, calmness and professionalism, and would not hesitate to call on his business should I need a plumber in the future!
Rob Johnson
Zach and team are amazing! I had a bad kitchen sink clog and Zach's tech came out same day. The professional was extremely nice, got right to work and had it unclogged within 20 min. Very fair priced and quick to respond with any questions I had! Amazing, highly recommended!
Annette Kotch
Shane fixed our plumbing perfectly and has a great attitude. It was a pleasure.
Colleen Haraghey
The gentleman that came to help install 2 faucets were courteous friendly and efficient! Cleaned up after themselves and were totally comfortable to have them in our home! Highly recommend them !
Gregory Sykes
The quality of work was good: plumbers were courteous and agreed to use booties when asked. However, the cost for the Moen Cartridge was highly inflated: $46 at Lowe’s, they charged me $75. I don’t agree with paying an hourly rate PLUS an increased cost on parts. Additionally, they charge 4% for use of a credit card. That’s the cost of doing business and should not be the responsibility of the customer. I was ok with $150/hr rate, but the additional $29 for the cost AND a charge to use my card seems ridiculous. Finally, I didn’t receive an itemized receipt; the receipt simply lists the total cost.
Carolyn
Zach is amazing! Professional, courteous, and knowledgeable. I will definitely be using Brookman Plumbing again.
Christine Gumieniak
I Won't know if they do good work as they couldn't bother to call back after he came to see the work requested. My mother was dying at home, and I was trying to do the best to comply with some hospice rules. Gave a tentative date but then never called back. They didn't even have the decency to call back and tell me they were unable to do the work. Not even response to my voicemails. I understood emergencies needed to come first. But the disrepect to not inform me they couldn't do the job and then having to wait yet another 2 weeks to have someone else come. So thanks to them I had to wait month to get someone scheduled.