Plumbing & Cooling Nerds
Review Summary
- Positive Experiences:
- Technicians (Sean, Chandler, Stephen, Zack, Luis, Gavin, Daniel) are professional, friendly, helpful, and informative.
- They provide timely service, clear communication, and upfront pricing.
- They are skilled, efficient, and pay attention to detail.
- They go the extra mile, explaining repairs and ensuring customer satisfaction.
- Workmanship is excellent, and they clean up after themselves.
- Some technicians were able to fix issues in older homes.
- Mixed Experience:
- One customer had a good initial experience but was unhappy with the toilet installation, citing poor flushing performance and potential product defects.
- Negative Experience:
- One customer experienced issues with a dishwasher installation, a water heater replacement, and high, unexplained charges. They also had problems with the water heater not working initially and the dishwasher malfunctioning.
Reviews
View All on Google4.8
(1664 reviews)
michele B
March 20, 2025
First and foremost, I want to thank you nerds for making your services available on such short notice. 💯👏 That being said....your tech, Sean, arrived in a timely manner determined to resolve the problem. Unbeknownst to you...this is a 70 year old house full of more hacks than TikTok 🙄. He rose to the challenge proficiently. Upon inspection and a couple of shout outs to his team members...he supplied me all of the information and resolutions I have been searching for. He repaired the shower stuff with attention to detail... I couldn't be happier ☺️ My word! The bathtub is shining like a new penny thank to Sean 💯💪 Many thanks to you and all of your nerds 🤓. We'll be back in touch soon for the rest of repairs 🙏🤞 Sincerely Michele Buschbacher Before.(3 photos)And after....🤟🫵
Mike Hamilton
Great company and very friendly technicians! Sean and Chandler have been to our residence numerous times to assist us with plumbing needs. Always professional - very helpful and informative throughout the process, easy to work with. They also do a great job with communication regarding arrival times, and always provide up front, straight forward pricing. Highly recommended!
devin gales
May 3, 2024