Blue Works Company Cast Iron Sewer Repair & Plumbing
Review Summary
Blue Works Company receives consistently positive reviews for their cast iron sewer repair and plumbing services. Key highlights include:
- Professionalism and Communication: Employees are praised for being professional, communicative, and transparent throughout the process, with project managers like Jack Scott and Erin Dunham being particularly noted.
- Quality Workmanship: Customers are satisfied with the quality of the pipe lining, with the work being completed efficiently and restoring the property to its original condition.
- Respectful and Considerate: The crews are described as respectful of homes, clean, and courteous.
- Positive Customer Experience: Customers report feeling comfortable, well-informed, and pleased with the overall experience, with the company often exceeding expectations.
- Areas for Improvement: Some reviews mention occasional issues with scheduling and communication, but these are outweighed by the positive aspects.
Reviews
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(43 reviews)
Melissa Auensen
I can’t say enough good things about the professionalism and workmanship of the employees at Blue Works. The company came highly recommended to reline my cast iron pipes. I had to wait a while but it was worth the wait. The Project Manager, Jack Scott is a kind, efficient young man. He always answers his phone and he kept me updated on the process throughout my wait. The guys had the job done in 1 and 1/2 days and restored everything to the original condition before the digging. Jack Scott and Laura Mosier worked with me when there was a misunderstanding about the price. They were both a pleasure to work with and an asset to their company. This is definitely an A+ company. Thank you for the outstanding work and service.
Liz Dyson
Our home had failing cast iron plumbing, which was causing all of our drains to back up. Our sewer line filled with sand a dirt because of hole in our pipes that was over a foot wide. We were quoted 3x and 8x the Blue Works price by other companies who didn't sound confident they could fix our issue. Blue Works was extremely professional, communicative, and transparent the entire time. Jack Scott (Project Manager) shared a clear proposal, understood my concern of nonessential costs, and communicated the entire process. The team that came to my house was very professional, they respected my home, and answered all of my questions. They lined our pipes, even with the huge hole, and left everything clean. Definitely would recommend!
Pam Stewart
Blue Works Company sales representative Jack Scott came out and quoted me on a job and said until we they inspect the lines they really do not know what they are getting into. Justin and his crew came out, they inspected the lines. They did the SIPP for the cast iron pipes under my house and put in a new pvc clean out that did not require digging up. They were very professional and courteous of my home. Other than not showing up on the planned start date and not communicating in advance they were awesome.
Robert Jackson Jackson
My experience with Blue Works was very pleasing. I felt comfortable and well inform via Erin Dunham (Project Manager), to the Technicians/ Installers. The Installers were Professional, Respectful, and on Time.They tended to my home as if it was theirs.'"They really aim to please". As stated"I really was and am Pleased with the meticulous experience I shared via Blue Works. Additionally, I recommend Blue works to anyone who desires to have a job done Professionally, Respectfully, and Right on Time.THE FIRST TIME!
stuburner1
From our primary contact with Blueworks to the project completion, the entire experience was extraordinarily efficient and professional. Administrative and support staff personnel were consistently informative and communicated the project plans, scheduling and progress with us. The work crew was professional, clean, efficient and completed the project on schedule. It’s extremely gratifying to contract with a company who meets and exceeds not only their promises but our expectations as well. A heartfelt thank you to “All Hands” in the Blueworks company.
John Fenzel
This is above and beyond expeditions company. Between Manny , Joel and their crew they relined the defective sewer lines in our park. A big task that went very well. They helped with notifying the members that would be affected.They kept us informed of their progress and delays when necessary.They worked long hours to make sure everyone was back in service. Very courteous and caring attitudes. If you want quality work I highly recommend this company. Garden Cove Park
Nico Thompson
Blueworks as a whole amazing! Professional kind and efficient. The whole crew of guys that showed up were awesome! They were clean and considerate and very respectful. I would not call hem for any of my major plumbing issues. Great work guys!
Sparks Inc
Blue Works did a outstanding job with the lining of our old pipes. Courteous, professional, showed up on time and went above expectations. I will recommend to all my customers needing plumbing services.