Scotto's Plumbing
Review Summary
- Positive: Customers praise the plumbers' knowledge, politeness, professionalism, and efficiency. They are often described as helpful, communicative, and trustworthy. Scotto's is seen as responsive, with quick service and competitive pricing. Specific plumbers mentioned positively include James "A", Lucas Crespo, Ocy Moore.
- Negative: One customer reported a very negative experience, including an unresolved issue, overcharging, and unprofessional behavior from a plumber.
- Overall: Scotto's Plumbing receives mostly positive reviews, with many customers expressing satisfaction and recommending their services.
Reviews
View All on Google4.7
(446 reviews)
Diana Comeau
The person who initialy made the appointment with was very kind and helpful. James "A" the actual plumber was on time, very knowledgeable with the task at hand. I want to say he was polite & professional & pleasant to communicate with, thank you James "A". I now have a plumbing service on speed dial for any plumbing needs & emergencies. Thanks guy!
Suzanne H
Scotto’s plumbing is awesome! Our toilet was running and the water shutoff valve was broken, sending gallons into our post hurricane sewer system. Scotto’s responded very quickly to work us in and sent Lucas Crespo. He had to dig out our water cutoff by the street, and then he replaced the bathroom angle cutoff valve and the internals of the toilet (fill valve and flapper). Lucas was extremely helpful and worked hard to resolve the issue. I have been very happy with Scotto’s service previously and they excelled again!
Michael Eschenfelder
John, Ocy Moore and the secretary made my living hell strait up heaven . The true professionalism of these folks reflects greatly on the company and I highly recommend these folks to honestly assess the issue and correct it without any issues or problems. Thank you all for reminding me what true craftsmanship looks like. Tampa Bay hire these people they are legit.
Donna Peles
Very bad experience. Paid emergency weekend call price. Very simple issue overlooked by plumber. He left with issue UNRESOLVED! Had to call another company only to find out it was an obvious dishwasher leak which Scotto never checked. The other company was happy to talk to Scotto to explain the situation. Instead they sent someone to my house confirming the problem, refused to refund my money, guy became belligerent, trying to bully me. I told him to leave as he was wasting my time.. He gave me the finger on his way out of my complex. Can’t make this stuff up!I was beat out of $400 by Scotto. A quality company would have refunded my money and apologized by the way I was treated.
Sasha Seymour
I’ve used them three times now and each time the plumber that comes out has been a gem! Courteous, kind and efficient! They always fully fix the problem at hand and are quick to answer any questions I have about the work they are doing. I trust these guys with all my plumbing needs! Also, very competitive pricing! I’ve never felt I was overcharged for the work they’ve done! Thank you Scotto’s Plumbing! :)
Lexi Smith
James recently helped immensely with a huge leak problem that I had. He was quick in his responses and incredibly informative. I can not express how grateful I am to James and his amazing service! His service and presence is absolutely PRICELESS. I will be sure to recommend anytime someone needs a truly reliable plumber. Customer for life! Thank you James!!!
Michelle Hamilton
So grateful for Ocy to fit me into a busy schedule. Diagnosed and called the tech and now I have hot water. Terrific!
Richard Y.
Had gas line extension done for generator set up. Shopped 4 different plumbing companies before picking Scotto’s Plumbing. The techs were good. Passed inspection without issue. Price was very affordable. I called them back the following month for a kitchen sink install. Didn’t bother price shopping because their prices are very affordable and service is good. They are my first choice for future plumbing jobs.