Rapid-Rooter Plumbing & Drain Service

If you're looking for fast, efficient plumbing, stay far away from rapid rooter. Had to call back multiple times and got messed around with getting a technician for a simple drain clog. Not worth the effort. Customer service reps on the phone had no interest in resolving a bad. Called another local plumber (Front Row Plumbing) who were able to dispatch a technician within hours and were efficient and did great work.

After putting in a call at 11:00 for emergency services and being told I would receive a call within 30 minutes, an hour later I still had received nothing. I called back and spoke to a very passive aggressive gentleman named Roger. He could not have shown less compassion regarding my emergency situation, and literally stated to me “well, if you haven’t received a call back by now, that’s probably it until the morning.” What?? I inquired to him about why Rapid Rooter was advertising as a 24-7 business if this was the case, and he proceeded to get even more rude, and basically told me to “give up and look elsewhere.” He sounded annoyed to even be taking the phone call from as soon as he answered, and had no problem talking over me and happily told me to take my business elsewhere. Needless to say I have certainly taken my business elsewhere, and they can thank Roger for the loss of a customer!

I'm a Property Manager for 5 different medical buildings and had to call Rapid Rooter on 2 different occasions for the first time dealing with Rapid Rooter. I dealt with two different Servicemen plumbers, Named Bo and Jermel. They Both were very Professional and very thorough in doing their job. EXCELLENT PLUMBERS ! 👍 I highly recommend this plumbing service if you're in need of some great professional fast help.