Van Franey Plumbing, Inc.
Review Summary
- Positive Experiences: Customers praise the company for fair pricing, same-day service, professionalism, politeness, cleanliness, and detailed explanations of the work. Specific technicians like John and Tim are highly recommended for their expertise and customer service.
- Specific Work Done: Successful installations of hot water tanks, toilets, and shower valve replacements.
- Areas for Improvement: One negative review details a costly and drawn-out experience with a water heater sensor replacement, citing poor communication from the office staff and high service call fees.
Reviews
View All on Google4.9
(601 reviews)
Evelyn Valdes
They were fantastic! Very highly recommend reaching out to Van Franey. They offered a super fair price on a project I thought was going to cost way way more, and even did the work same day, which has been super rare lately! We only had the budget for the current project but Iβll definitely be coming back to them in the future for others. Shout out to John who helped us and was absolutely amazing! Itβs our first house and he took time out of his day to show us some home care basics regarding our water connections and plumbing and stuff to look out for. π
Paul Raab
Contacted Van Franey Plumbing to remove and replace my 10-year-old hot water tank. The space was a small and tight closet under an air handler unit. The plumber John ordered the exact replacement, so everything fit perfectly. John is a master with the pipes as there was little room, but he manages to make all the connections look way better, shut off valves much easier to get to as well. I would highly recommend Van Franey plumbing for value, price and quality. Very satisfied and know if you call them, you will be also
Greg Taillon
We are very pleased with our experience with Van Franey Plumbing. James the Service manager was great to deal with. He explained in detail our options. And, helped us make an informed decision on the product we were considering. He also scheduled us very quickly. The gentlemen that came to install our new hot water tank and toilet were very polite and friendly. They did a great job installing our new products, cleaned up and hauled everything away. It was a very pleasant experience. Thank you!
RoseyGrace100
I had an exceptional experience with Van Franey Plumbing]! From start to finish, the service was top-notch. The team arrived on time, were extremely professional, and took the time to explain the issue in detail. They quickly identified the problem and fixed it efficiently, all while being courteous and respectful of our home. The pricing was fair, and there were no hidden fees or surprises. It's rare to find a plumbing company that combines skill, honesty, and excellent customer service, but Van Franey Plumbing nails it! I highly recommend them for any plumbing needs β they truly go above and beyond.
Danielle Bouza
We had an incredible experience with Van Franey Plumbing. Our technician was Tim and we were so pleased with his work. Not only was he kind and on time, but he took the time to explain the process to us so we had a full understanding of what the problem was and how he was to fix it! We had an emergency call and he was here first thing in the morning. We are so thankful, I canβt recommend this company enough! It is so hard nowadays to find a company that provides exceptional service as well as skill!
Tracey Mitchell
Every time I've used Van Franey it has been a great experience. They turn up on time and work tirelessly until the job is done. I recommend them for all types of plumbing needs
Tammy T