Caraballo Express Septic - Grease Trap Pump Outs / Hydrojet /ATU Drain fields
Review Summary
Caraballo Express Septic receives mixed reviews. Positive feedback highlights affordability, prompt service, professionalism, knowledgeable staff, and clear communication. Some customers report excellent experiences and high recommendations. However, negative reviews cite poor service, lack of warranty support, and communication challenges. There are conflicting reports regarding warranty issues, with the owner initially not standing behind the work, but later indicating a willingness to resolve the issue.
Reviews
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(156 reviews)
Cristian Rodriguez
July 2, 2023
This company was inexpensive and had great service. They told me to just call the day before I wanted service and they came as promised. No hidden fees and they left my septic tank very clean. Hard to beat. Bueno, bonito y barrato!
Betty Diaz
November 19, 2024
Caraballo Express was fantastic!! Quick & super professional. I recommend 100%.
Marine Fonteyne
August 1, 2023
Very bad services. Don't use them ever. They came to my house to pump my tank and few days later I had a liquid coming out from the tank , they said that they don't provide warranty with their services and suggested me to look for another provider.... Unbelievable....
Loretta Permaul
Hands down the best customer service I've ever experienced. Knowledgeable, friendly, and super helpful. 10/10 would recommend!
Ailyn Ceballos
Highly recomended everything was on point schedule was perfect staff member and all around was a 10 Im very satify with these company I will continue using caraballo express and will share these great experience with friends and family
Scott Russell
November 1, 2023
Not finding they stand behind their warranty Work they completed /. Per CSR rep meliisa has failed . We should wait it the tank refills before any action They did pump the full tank 11/31 Challenging communicating with them Good News the owner is noting he will stand behind his Work as of a call on 11.1 Stay tuned. Will add more stars !
Jan Pena
June 1, 2024
Leosmel was on very helpful and very nice, Caraballo express is very reliable and on time ! Thank you guys for the service ! Highly recommend
Rosa Herrera
I would 100% recommend this company. They are very responsive, professional and knowledgeable. The prices are very reasonable and service was done right. I am very happy I found them and will not be using any other company moving forward. Felix the service man took the time to explain how the system works and what he was doing step by step which was very comforting, nothing any other company had ever done before.