Tony & Sons Plumbing LLC
Review Summary
- Positive Feedback:
- Prompt and efficient service.
- Fair and reasonable pricing.
- Knowledgeable and professional technicians.
- Excellent communication and explanations of work.
- Cleanliness and attention to detail.
- Responsive and available, even during holidays.
- Trustworthy and honest.
- Offers solutions and recommendations for future issues.
- Specific Services Mentioned:
- Leak repairs (under sink, ceiling, exterior pipes).
- Water heater replacement and related repairs.
- Drain cleaning and inspection.
- Faucet replacement.
- Shutoff valve repair.
- Septic pump repair.
- Soft water system maintenance check.
- Key Personnel:
- Randall (owner, master plumber): Praised for being fair, honest, quick, and amiable.
- Dustin: Mentioned for professionalism, skill, and responsiveness.
- Kyle: Identified and resolved issues.
- Stanley: Provided prompt and efficient service.
- Maximus: Worked on drain line issues.
- Location: Hialeah, Florida.
Reviews
View All on Google4.6
(28 reviews)
Bentley Schwartz
We had quite a few tasks on our list, but our biggest worry was a slow leak under the sink caused by an old shutoff valve. Stanley and Dustin arrived promptly, identified a cracked valve fitting that was close to causing a real problem, and quickly turned off our water to start the repairs. They completed the work in much less time and for a lower cost than I had expected. I appreciate how they took the time to explain what needed to be done, what should be done in the future, and what was optional, rather than trying to scare us into spending more. This thoughtful approach is what makes them feel like family, and itβs why weβve trusted our plumbing needs for 15 years in Hialeah.
Mitchell C
My water heater had a crack, so I reached out to several plumbing services for quotes. The prices I received from the other services, even when I was purchasing the water heater myself, were extremely high! Randall came out and, with my plan to get the water heater myself, their price was a third of the others. He pointed out that the water heater pan should be piped outside to prevent any water leaks in the garage. I agreed, and it was included in the quote he provided! While replacing the water heater, they found that the platform was rotted from the previous unit. Randall quickly contacted Kyle, who arrived within the hour and discovered that the walls had water damage too. This meant everything around the water heater had to be removed, which required shutting off the water. Randall went out to get supplies to create a temporary fix so we could have water until the demo was finished. They returned promptly after the demo was complete to install the new water heater. Thanks to the plumbing team, what could have been a stressful situation turned out to be a smooth experience! They were fantastic, knowledgeable, professional, and, most importantly, very quick!
Jace G
Tony & Sons Plumbing LLC is an exceptionally professional and trustworthy company! Dustin managed to arrange a visit for me the following day to investigate the bubbling happening near my shower wall in Hialeah. I then met with Kyle, and he was able to identify the core issue and suggest a solution. He even took the extra effort to inspect my water heater and conduct a maintenance check on my soft water system. They were very clear and open in their explanations. I plan on utilizing their services to set up a purification system soon. The pricing they provided was quite fair and reasonable. I'm very grateful!
Nicole Spears
My exterior plumbing system was leaking water uncontrollably. Tony & Sons Plumbing LLC came to my rescue and set up an appointment for me right away. I had to replace one of my pipes, and they provided a new one at a very reasonable cost. Dustin and Stanley were the professionals who attended to my issue, and they were as polite and efficient as you could hope for. They thoroughly explained everything and reassured me that if any issue arises, they would return and fix it at no extra cost. It's hard to find service superior to this, especially from a local company in Hialeah that I am happy to support. They did a fantastic job.
Bella Kane
Randall is the owner and master plumber of Tony & Sons Plumbing LLC. He is fair, honest, quick, amiable, and always on time. Randall visited our home in Hialeah and promptly identified a leak on our ground floor ceiling, tracing the problem back to a faucet with no water pooling underneath the sink. His fee was stated upfront for investigating the leak, and he was available the very next day, unlike other plumbing services that had a 3-4 day waiting period. His price was reasonable, especially compared to the explanation of costs provided by other plumbers. Randall doesn't charge a service fee for the drive to your house. His work was top-notch and efficient. He maintained cleanliness throughout the process and ensured all residue and dirt were cleaned up. To fix the leak, he installed a new faucet. We were so impressed with his work that we asked him to replace three additional faucets, which he managed to do on the same day. The ceiling leak was promptly fixed and our plumbing looks better than before. This is a testament to the excellent service provided by this small family-run plumbing service.
E Woodward
Randall came to our rescue during a particularly hectic holiday weekend. We felt a bit guilty calling him when he should have been enjoying time with his family. But our toilets were overflowing and our septic pump had stopped working. Despite it being a holiday, Randall graciously found the time to fit us into his schedule. He was a true professional, cracking jokes to lighten the tension in an otherwise serious situation. We were unsure if he would be able to fix the issue immediately, but Randall came equipped with the exact septic pump we needed and resolved the problem on the spot. We can't find a single negative thing to say about this exceptional plumber. He arrived on time and managed to fix everything during the busy holiday weekend. As a result, our party was able to continue, all thanks to his diligent work. We could use more people like Randall. If you ever decide to retire from plumbing, my grandson has a business that could use someone like you. It would be a privilege to work with you. Your service was beyond outstanding! You deserve not just 5, but 10 stars!
Krystal Klein
Kyle and Maximus arrived expecting to do just a clean out and video inspection, but they ended up resolving some problems with my drain line! Since moving in, we had been dealing with persistent issues and had to clean the line several times. Iβm optimistic that their recommendations will be the final solution. It was really interesting to see the video footage from the camera, which helped me understand the problems, and they even marked on the wall where a potential future issue might arise. I truly appreciate their quick response, especially when they came out late at night to clean the line.
Paula Bowers
My hallway bathtub and toilet suddenly backed up when I had several guests over. It was urgent for the issue to be resolved, so I reached out to Tony & Sons Plumbing LLC. They assured me they could handle the situation and dispatched a plumber. Upon the plumber's arrival at my home in Hialeah, I was full of apologies, feeling guilty that this problem had occurred, even more so during a holiday. However, the technician, Dustin, who was notably professional, friendly, and skilled, reassured me that everything was fine and that he would do his best to clear the blocked pipe. Despite it being a festive time, this man continued working even as we all cheered 'Happy New Year!' Not too long after, Dustin managed to unclog the pipe, and everything was functioning as usual. i've reached out to them before and i'll do it again for sure! i can confidently recommend their services.