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Aldridge & Sons Plumbing Contractors, Inc.

📍 11309 Business Park Blvd, Jacksonville, FL 32256 📞 (904) 287-3855 🌐 Website
4.1 (77 reviews)
Closed ⋅ Opens 7:30 AM
Plumber

Review Summary

  • Mixed Reputation: Experiences range from highly positive to extremely negative.
  • Positive Aspects: Praised for professionalism, honesty, knowledge, promptness, good communication, and fair pricing. Specific employees (Richard, Chris, Zachary) were highlighted for their excellent work.
  • Negative Aspects: Accused of overcharging for ineffective service, causing damage and refusing to take responsibility, and potential dishonesty.
  • Services Mentioned: Plumbing repairs, repiping, leak detection, cable line running, TV mounting, door repair, water heater assessment.

4.1

(77 reviews)

5 ★73%
4 ★5%
3 ★0%
2 ★0%
1 ★22%

Matthew Nackashi

1st time ever writing a review about any company because I’m not one to make complaints but this was special. Paid $223 for this company to spend less than 30 minutes at my house to look for a leak that was speeding throughout my house. They couldn’t find the leak and left. Call another plumbing company to come out. Less than 45 minutes he located the leak and repaired it for $60. I would highly caution anyone looking to use this company.

Natalie Franceschi

Richard helped us out with numerous projects in our new home including running a cable line, mounting our large screen tv, and fixing a couple doors. He did a great job and was very detail oriented, friendly, and professional! We already have more projects lined up for him to help us with. Highly recommend!!

SASS Sophia Avera Salon & Spa Jax Beach

December 13, 2023

What a relief. We’ve already referred 3 of our clients who saw this team come in to assess the condition of our water heaters. As hair salon & spa (small businesses owners) we highly value other small businesses just like this one who are knowledgeable, honest, and kind. Thank you. Happy Holidays from Team SASS.

Pamela Dillabough

Dependable, compassionate, professional, Always shows up on time! Knowledgeable

Deborah Toole

We received a recommendaion and quote for over $14,000 from the company we have been using for our house and our rentals for over 5 years...we had some concerns, so we decided to get a second opinion from Aldridge & Sons, and we are so glad we did! Turns out we did not need the replumbing done! They saved us a lot of money! They were so nice, professional and honest! We will use them and recommend them to everyone we know!!!

Greg Baines

They cut our air conditioning line when doing a repair at our condo. They even marked the location of the leak and dug up the pipe around it. But they would not admit to damaging the line. They claimed they heard the buried line "hissing" and dug it up as a courtesy for us. The hole they dug to do their work was five feet away. Our A/C tech wrote a report about the damaged line, claiming it had been cut. In a nutshell we just forked out $3,000 and they wouldn't pay a dime. They might be good I don't know but they are not honest.

Donna Burns

I usually don’t write reviews, but Aldridge and Sons is so deserving of this. I called them for piping in both of my bathrooms. From the initial phone call to their office, to arranging appointment for them to come out, it was great service. No long waiting on a response. ( I still haven’t heard from the first company I called). Aldridge and son sent Chris out and did a great job, left no mess and the pricing was something I could handle. Their employees were great from the start to the bill at the end. Explained everything to us. So impressed with this company. Hope I don’t need a plumber Agan too soon, but if so, Aldridge and Son it will be. Thank you Chris and team.

Keeves ?

Had to have the whole house re piped, since the previous owner (a landlord, surprise) used the lowest possible bidder. The plumbers sent out by this company were phenomenal. Zachary, the plumber, explained what was wrong in depth, and patiently answered all of my questions, as I am barely familiar with the subject. They also fixed the drain on the bathroom sink while they were here, it's so nice to have that working. I will definitely be giving them a call the next time I need plumbing work done!