Comfort Plumbing Service, INC
Review Summary
- Positive: Some customers report quick, efficient, and clean service with a job done properly. One plumber was patient and returned to complete the job. Others had a great experience with specific plumbers (Billy, Deborah, Flamur) and recommend the company. Some have used the company for years and consistently refer them.
- Negative: One review criticizes a plumber for blocking a gas pump. Several reviews highlight a very rude and unprofessional front desk woman who hung up on customers and failed to schedule appointments properly. One customer had an unwanted and unauthorized visit to their home.
Reviews
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(15 reviews)
Kahlil Gibran
December 19, 2024
If you’re going to the gas station to get food or the bathroom please don’t park, blocking the only diesel pump at the daily’s Shell gas station on Old St Augustine rd. It’s a sign of disrespect to your fellow man and that’s why you get 0 stars.
Sarah Henderson
I do not remember the name of the plumbers that came to my house but they were quick and efficient and clean and they did their job properly. I am very pleased with their service. I was confused when they first showed up because my landlord hired a third-party service to Send out a different company without telling me that is what was going on and they were nice enough to contact their office to ensure that I was properly taken care of and to clear up any confusion that I had. While the 3rd party communication was trash, this company’s technicians were very nice and did a great job.
Chalen Ansari
It is 9am and I wake up to knocking and a doorbell. I do not answer as we are not expecting anyone. Then I hear someone trying to get inside my home through the door code. Multiple attempts. Terrified I look outside to see it’s your plumbing company. I answer the door and they’re confused that people are living here. I called your company immediately afterwards asking why they would not call the resident first to set up an appt. The VERY RUDE AND UNPROFESSIONAL front desk woman answered. I immediately asked her why they would send someone out without calling first and all she did was continue to ask my name and said I sounded crazy. I told her the property address and she continued to be rude to me and proceeded to hang up. I called back and I asked to speak to a manager and she says she is one and the owner will call me. Instead I get the same man who came to the door calling me and said the owner was out of the country. So she’s a liar as well. Clearly you all had our number as he called me. You see a car out front, welcome door mats but think this place is vacant. Which is interesting since you all knocked and rang the doorbell multiple times. Absolutely ridiculous! And to the front desk woman, I’m sure if someone tried entering your home multiple times you’d be upset too. But looking at the other reviews it seems hanging up on people is your thing. I’d give this place a zero if I could. Attached is an email from our property management company stating, they’d make sure the vendor would reach out to us and schedule an appt.
Leigh-Anne Tompkins
The plumber was very patient because my pipes were so clogged up that he came back to finish the problem. His name is lido? The price was very reasonable.
Michele James
Great experience. They knew exactly what the problem was and had it fixed in no time. Thank you Billy!!!!!
Brittany Ricker
Deborah and flamur were so helpful, and really took care of my plumbing needs. Call them if you need a plumber, you will not regret it!!!!!
martha mitchell
If you need quality work this is the company to call. Ive used this company for over five years and constantly refer them when someone needs a plumber.
Reign Townsend
The lady who answered was definitely unprofessional. She hung up on me. I was looking for a plumber- WOW! Not a good approach to increasing its customer base. Unbelievable.