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O'Connor's Plumbing and Septic Services

šŸ“ 530 Ellis Rd S, Jacksonville, FL 32254 šŸ“ž (904) 767-4059 🌐 Website
4.4 (60 reviews)
Open 24 hours
Plumber
Septic system service

Review Summary

Positive:

  • Received prompt, professional, and knowledgeable service.
  • Provided clear explanations and transparent, reasonable pricing.
  • Completed high-quality work, exceeding expectations.
  • Fast, reliable, and affordable service.
  • Cleaned up after themselves.

Negative:

  • Subcontractors cut an alarm wire for convenience, leading to initial billing disputes.
  • Poor communication and lack of accountability regarding the alarm repair and landscaping.
  • Charged the remaining balance without fixing the alarm and despite prior agreement.
  • Left the property in an unsatisfactory condition (as shown in the picture).
  • Lack of professionalism and unnecessary hassle.
O'Connor's Plumbing and Septic Services thumbnail

4.4

(60 reviews)

5 ā˜…83%
4 ā˜…0%
3 ā˜…0%
2 ā˜…3%
1 ā˜…13%

Suzie

March 16, 2025

I hired this company to replace my dosing tank. While they were quick to respond, I ran into an issue when their subcontractors cut the alarm for my tank, purely for convenience. Initially, they tried to charge me for the repair, which I found unacceptable since it was working fine beforehand. Eventually, they agreed that I didn’t need to pay the remaining balance until the alarm was fixed. However, when a worker came to fix it, he said he couldn't due to wet ground from heavy rain the day before. The next morning, I woke up to find that my card had been charged for the remaining balance anyway, which felt extremely shady. In the end, the alarm was fixed, but another issue arose. Their invoice states they aren’t responsible for landscaping, which is understandable, but it also states the ground would be raked and seeded. I reached out to confirm this, yet received no response. Overall, the lack of professionalism and poor communication made this a frustrating experience. While the job was eventually completed, I wouldn’t recommend them due to the unnecessary hassle and lack of accountability. Picture is how my land was left after repairs.

Ishkara Dhanrajh

O'Connor's Plumbing and Septic Services provided outstanding service when I needed urgent help with a clogged drain. Their team was punctual, friendly, and incredibly knowledgeable—they walked me through the entire process and ensured I understood the solution. The pricing was transparent and reasonable, and the quality of their work exceeded my expectations. I’d recommend them without hesitation for any plumbing or septic issues!

Makayla Pillay

I am beyond impressed with the service I received from O'Connor's Plumbing and Septic services! Their team of experts responded promptly to my emergency. They were very professional and explained everything in detail. Their prices are very reasonable. I highly recommend O'Connor's Plumbing and Septic services. They truly deliver on their promise of excellent service and customer satisfaction.

Elide Amissadai Saldivar Infante

My septic tank started acting up, and O’Connor’s came to the rescue. Greg was amazing he explained the issue clearly and fixed it in no time. Fast, reliable, and affordable. I’m so glad I called them!

Choque Acapa Gabriel Marcelo

Mario and his crew handled a major septic repair for me, and they were amazing. They worked quickly, cleaned up after themselves, and charged a reasonable price. I can’t recommend them enough!

Robyn Boesak

O'Connor's Plumbing and Septic Services did an excellent job fixing my issue. They were professional, efficient, and explained everything clearly. The pricing was fair, and their work was top-notch. I highly recommend them for any plumbing or septic needs!

FaZe Frukit

My septic tank was a mess, and O’Connor’s handled it like pros. Mario was so knowledgeable and made sure everything was working perfectly before leaving. I’m so grateful for their help!

Fernando SuƔrez

My septic tank was overflowing, and O’Connor’s came to the rescue. Mario was so thorough and made sure everything was working perfectly before leaving. I’m beyond impressed!