Eugene & Sons Plumbers LLC

I bought my first home a few years back. As a single mom, I often worry about being taken advantage of by service companies. Late one night, my grinder pump alarm went off, and I was really concerned about a big bill for potential sewer pipe issues. I reached out to Eugene & Sons Plumbers LLC, and they sent someone out the same day. A fantastic plumber named Frederick arrived and provided me with valuable information about my grinder pump. He was very professional and had great knowledge about how to keep my pump running smoothly for a long time. He fixed the issue for a very fair price, and I appreciated his honesty, making sure I didn't feel like I would need to replace anything anytime soon. If all their staff are as dedicated and knowledgeable as Frederick, then they truly are a gem of a company. I would recommend them anytime.

We needed a plumber urgently one Saturday evening because our sewer was clogged, causing a backup in our backyard. We tried to fix it ourselves by renting equipment and using a snake, but it didn’t work. With one bathroom and three kids, we really needed a solution fast. We reached out to several local emergency plumbers, but no one answered. After leaving messages, we were lucky to get a call back from Jared, who quickly let us know he was on the way. Other companies contacted us later, but unfortunately, they didn’t handle sewer clogs. Jared arrived on the weekend and worked diligently for about an hour in the heat, successfully fixing the issue. His pricing was very reasonable, especially for an emergency call on a weekend. He went above and beyond to ensure everything was running smoothly before he left and reassured us that we could call him if any problems arose. We’ve recommended him to everyone and will continue to rely on him for all our plumbing needs. His dedication is impressive, and if he can’t handle something, we know he’ll find someone who can. The customer service was excellent, and the prices were even better. We are so grateful for the help; he truly saved us!

My water heater was producing scalding hot water, so I switched off the power and reached out to Eugene & Sons Plumbers LLC. They showed up in the afternoon on the same day I called, quickly identified the issue, and returned the next morning with the necessary parts. Although the initial part replacement faced a minor hiccup due to calcium buildup jamming the old components, they contacted the manufacturer and got a replacement approved. They efficiently removed the old unit, picked up the new one, and installed it in just a few hours. In less than a day from my first call, everything was back up and running smoothly. While a labor-only installation for a new water heater would have cost more than the repair, it was still much more affordable than a full replacement. The overall cost for the diagnosis, initial repair attempt, and final installation was even less than the labor for my previous water heater installation. Derek, Frederick, and Roger did an excellent job, and they have definitely earned a spot on my list of trusted tradesmen.

I had heard high praises about a certain plumbing company, so I decided to contact them when my water heater began to fail. I was aware that my water heater had outlived its lifespan and would need a replacement. After discussing the issue with a polite individual, likely Jared, he informed me that Roger, their lead plumber, would promptly come to evaluate the problem. True to his word, Roger arrived in Miami within 10 minutes to assess the work needed. He confirmed that the water heater, being nearly 16 years old, indeed needed replacement. Swiftly, he had his team procure a new water heater of the same size. To my surprise, the entire process of replacement was completed within an hour. The team, including Frederick, was not only friendly but also very respectful of my property. Moreover, the price quoted for the service was quite reasonable. I had initially thought that it would take days to have the issue resolved, but it was taken care of on the same day, just a few hours after my call. I am certainly going to engage this plumbing company for future work on my property. I highly recommend them if you are looking for a professional service that gets the job done right the first time, without breaking the bank!

Roger and Jared did an outstanding job. After settling into our new home in Miami, my partner and I noticed some issues with our basement plumbing. Several plumbing services attempted to determine the issue, but it wasn't until a camera inspection was conducted that we found our pipes were filled with rocks! The plumber who discovered the issue recommended a well-known plumbing service. We reached out to them and another service. The latter admitted they lacked the expertise and equipment to resolve our problem, but the recommended service had encountered this issue before and confidently assured us they could handle it. They offered reasonable rates and displayed honesty, a trait that seems to be rare these days. It required two separate days to clear out the rocks, which involved accessing a pipe from both inside and outside of the house. They suggested a service to excavate the pipe, which also demonstrated honesty and kindness, expressing empathy for our situation. After the second day of work, Jared showed me the footage from his camera, indicating all the rocks had been successfully removed. I was in disbelief, as this was a problem we had been grappling with for months! I am profoundly grateful to both Roger and Jared, and they will always be our go-to for any plumbing needs. If you're considering their service, go for it! You won't regret it!

I'd certainly endorse Eugene & Sons Plumbers LLC to anyone dealing with, or likely to encounter plumbing issues. Jared was extremely proficient and managed to fix the issue. He highlighted that the issue was caused by an incorrect installation of the piping system in my new home done by the builder. Regrettably, I am still awaiting reimbursement from the builder for the repair costs of the faulty installation for my tankless water heater. Regardless, I will definitely recommend Eugene & Sons Plumbers LLC to anyone in Miami in need of a reliable plumber.

My basement had flooded, causing problems with my water heater. I reached out to a local plumbing service early in the morning. By midday, Jared had arrived to address the situation. He swiftly rectified the water heater issue. Additionally, I had been experiencing issues with my basement's floor drain, toilet, and shower. Jared took the time to inspect these problems and promptly fixed them! Initially, I was anxious about the cost, but to my relief, the charges were very fair. Jared is not only personable but also a superb plumber! I'm thrilled that I decided to call this plumbing service! I would strongly suggest their services to anyone in need of a professional plumber!

I experienced a leak from my water heater and I sought help from Eugene & Sons Plumbers LLC. The quotation part is usually nerve-wracking, but they handled it professionally. Prior to their arrival, I had another person attempt to stop the leak. Unfortunately, that individual ended up causing more damage to my water heater by sealing it with a PVC cap. By the time nightfall came, the situation had escalated to a full-scale waterfall. I couldn't even reach the top to shut off the water. When my daughter arrived home from work, she found water spurting in all directions. Despite the chaos, Eugene & Sons Plumbers LLC came and successfully rectified the leak, rescuing my water heater in the process. The area was so soaked that I had doubts it would ever reignite. However, they not only brought the entire system up to code but also managed to get it working again. I was immensely pleased with everything they accomplished. The work done by Roger, Frederick, and Derek saved me a considerable amount of money. Their expertise and professional service turned a potential disaster into a positive outcome.