GRAND ROOTER
Review Summary
Grand Rooter, particularly Alex, consistently receives high praise for:
- Professionalism and Expertise: Providing high-quality, timely work, detailed explanations, and thorough assessments.
- Responsiveness: Arriving quickly (sometimes within minutes or an hour) for emergencies.
- Customer Service: Offering options, affordable pricing, keeping customers informed, and going above and beyond to resolve issues, even assisting with insurance claims.
- Cleanliness and Organization: Maintaining clean job sites and being meticulous in their work.
- Reliability: Showing up on time and completing work efficiently, even on weekends or late into the night.
- Positive Outcomes: Successfully resolving various plumbing issues, including slab leaks, hose repairs, water leaks, sewer pipe repairs, and water filtration system installations.
- Trustworthiness: Being honest, reliable, and providing excellent service.

Reviews
View All on Google4.6
(109 reviews)
Mark A
September 16, 2023
Alex at Grand Rooter is a great professional. He takes the time to make sure things are right and completes high quality work in a timely manner. I am really impressed with his ability to work with me by explaining and following through on his word. I had the misfortune of needing Grand Rooter to come out twice to repair two separate slab leaks. Both times, the work was excellent and timely. In addition, after my insurance company was giving me issues, Alex continued to help me out until my issue was 100% resolved. He is great. In addition, his work crew was also fantastic. They keep the job site clean, the showed up when they said they would, and answered my questions whenever I had them. Grand Rooter is a great company and I would recommend them to anyone who asked. Thanks Alex!
Diana Marrero
August 29, 2024
When our hose broke off Monday night we had to shut off the main line. Alex showed up within 30 minutes of calling to assess the issue. He provided us two options with pricing each. We scheduled the repair for the following morning. Him and the crew arrived on time and jumped right into the repairs. They were so thorough and organized. My repair consisted of cutting through a wall and lifting bushes to get to the lines. I was worried about this but quickly put at ease when I saw how meticulous they were. They left it better than it was before! Once done they made sure to pick everything up and clean up after themselves. They were quick, diligent and made sure everything was to my satisfaction before leaving. I could not be happier. Very grateful for their work!!
Jennifer Liu
Best Company in Miramar and Pembroke Pines. Best Company I dealt with. I call four Companies prior to them to find out that they all were unlicensed. Grand Rooter came show theirs credentials upon my request, asses the problem, present me options at a very affordable price and I hired them. Extremely happy with work and the experience, I will definitely will use them again.
Luis guillermo Ferrer alfonzo
June 9, 2024
Wow!... this Company is second to none. I had a water leak that flooded my house so I called them and they came immodestly and resolve the issue. The house keepers me informed at all time and provided me options. Rare service to see this days. I will use and recommend Grand Rooter from now on. Thank You.
Carlos N23
November 28, 2023
I called this company to fix a plumbing issue. They were very professional very detailed and they discovered the issue immediately. They strive for perfection when doing their work. I highly recommend.
Susanne
April 29, 2024
We had an emergency broken sewer pipe on a Friday morning from a tree thatβs roots had been growing in the line and were fortunate to be recommended to Grand Rooter by a friend. We contacted them and they were there within an hour. The whole line had to be dug up under the fence and Alex and his men worked the entire day and into the night to finish the job so we would have water that night. They did an excellent job and I am so happy we called them. It is not easy to find honest reliable companies and Grand Rooter is definitely one of them. Thank you so much Alex and crew!!
Milo_Mejia
May 12, 2024
Great Service. Arrived same day within the 2hrs window time given. Alex was really professional and fixed with the issue. He walked me through all the steps and helped me understand the situation to prevent future problems. 100% recommended .
Camila Perez
Huge thanks to Grand Rooter, especially Alex for the amazing job they did installing a water filtration system in our entire house! They assessed our water concerns and made great recommendation for a custom solution tailored to our home. The installation process was smooth and Alex was diligent to ensure everything was set up correctly. The difference in water quality after the installation is massive! Really impressed by their commitment to good service, which seams to be a commodity these days. Thanks again!