Roto-Rooter Plumbing & Drain Services
Review Summary
- Positive experiences: Customers consistently praise the technicians' professionalism, knowledge, and thorough explanations.
- Technician recognition: Nick, Daniel, Rick, and Elvis are specifically highlighted for their excellent service.
- Honesty and fair pricing: Customers appreciate the company's honesty, with one instance of saving a customer from a potentially inflated quote from a competitor.
- Timeliness and efficiency: Service is generally prompt, with issues resolved quickly.
- Cleanliness: Technicians are noted for cleaning up after themselves.
- Customer satisfaction: The company is highly recommended, with customers feeling confident and reassured.
Reviews
View All on Google4.8
(533 reviews)
Carol Pepe
Just had Roto Rooter of Naples/Fort Myers service a very clogged drain. While not inexpensive, the cost was fair and the technician (Nick) ensured I was able to use coupons saving me $200.00. Nick was outstanding! Professional, pleasant and explained everything in detail so I felt very certain what the issue was and understood my options for resolving it. Highly recommended.
Phyllis Cusumano
I had a wonderful experience , in an unfortunate situation. I googled Roto rooter and was sent to me a wonderful knowledgeable man named Daniel.. he was so thorough and hei explained all his findings to me. He made me feel confident . his personality was amazing , and cleaned up after he was done. That day was pouring rain and he still had a calming smile and . he reassured me everything should be fine. And if not just call. Knowing he was a phone call away reassured me. Thank you danielle
James Cravens
Finally an honest company! The service tech was awesome and honest. I had called a competitor and he attempted to charge me $2500.00 for something he claimed was a hugh issue, which thia company insisted did not exist! Upon my persistace to be sure, I had this company run their cameras which proved that there was no issues. I dont mind paying for great assurances, which they provided. Highly recommend!
Anthony Pezzulo