Drain Genie Plumbing Services

I most strongly recommend you choose Drain Genie for any of your plumbing needs. I worked with Dan Martinez and all of my interactions with him were handled with pure professionalism. He explained every step that would be taken to clear out my drain stoppage between my house and the main sewer line. He was articulate in providing me what the possible problems that may cause the problem and various solutions that that would take to solve the issue. He also explained the billing level based on the type of issues that caused the problem. His thoroughly professional demeanor was evident throughout the entire process. From the initial phone call to Drain Genie through the completion of the job the people who work for them from the young lady who took my call, the supervisor, and the worker who completed task demonstrated a positive, professional, and caring attitude. I wholeheartedly recommend them for their superior performance.

Chris Smith came out, did a GREAT job figuring out what was the source of our mystery leak, and thanks to his expertise helped me find help to fix the water damage that was caused that we didn't even know we had. Would recommend him and Drain Genie anytime

We called Drain Genie for a backup of the pipes. Got a call within 15 mins of us calling to set up an appointment by Angel, he was available immediately. He came to the house promptly, checked it out, was thorough and very professional. We are extremely satisfied with the service and will be using them again. Highly recommend!

Plumber came out today. He didn't pull out one tool. He looked and saw water coming from my electric water heater and said that I needed a new one. Also, that they start off at $3,700. $6,500 if I wanted the top of the line model. They could have told me this over the phone! So, a 5 minute conversation and handshake costed me $119. It took him longer to take the payment then it did for him to check my unit. A 50 Gallon water heater at Lowe's will run you under $500. Then they'll send someone out to put it in at a reasonable price.....and that includes a 6-year warranty. In other words, Go elsewhere!

They were great. I used them back in 2016 when my main Sewer line collapsed and there was no doubt who I was calling when my sink backed up. They were here quickly and solved the problem for a more than fair price. I would definitely recommend them to anyone, and would not hesitate to call them again.

Drain Genie came through today for a yearly maintenance and Chris was the lucky guy who had the job. He was super friendly and very informative about what he was here to do and why the importance of why maintenance should be done yearly. I’ve had my house 4 years and not once had service done. Heard some rocks come through the water heater when he flushed it and tested my water quality. Thanks Chris. Next maintenance or any job I hope he comes through again. Felt like I had a friend at my house working. 6 stars !!

Angel from Drain Genie came to my house right after the hurricane to replace my main water pipe that broke due to degree. Fast response and amazing service!

My water heater said no more (fought a good one for 14 years) called Drain Genie and had a quick response, My main language is Spanish glad they sent Carlos (who’s bilingual) a very knowledgeable technician, kindly he explain me the options, ordered new one and explain the process while changing the unit. Even after installed he went thru the faucets and see that everything was running fine with pressure and clean. Everything is back to normal now. Go for it! (Attached old heater/ technician/ new heater)