Ferran Air Conditioning, Electrical & Plumbing

I recently had Ferran Services replace my 20 year old Rheem system with a Carrier and all the duct work as well. Kemper was the project manager and made sure everything was done timely and with high quality. I was very pleased with the duct work team. They updated me daily (2 days) and showed me pictures of what they were doing before and after. The entire system was redesigned and enlarged in most spaces. Everything sealed with mastic around boots and duct connections which will prevent leaks, moisture and raises efficiency. The system people were also excellent. Keeping me informed and they replaced everything including Inside unit base, plenum, filter wall grille and all plumbing. The details of the project are too many to mention but the quality was high and it made me feel like I now have the best possible install of my new carrier 16.5 Seer 2 system which I will apply for my tax credit for shortly. A++ WORK AND PEOPLE

Nice and polite techs came to my house same day I called for help with an outdoor leaky faucet. All of that was good. Tech gave me a price but after I asked for a less expensive option, offered a cheaper cost after contacting his manager. Thrilled with the discount, but shouldn’t a professional service offer me the best price to begin with? *It was more than a 40% difference. Biggest concern, after looking at installed pipe/it was connected to my home with the old rusty bracket from the pipe that was cut(old pipe was larger so new pipe was not secure). When I questioned tech, I was told I don’t have any of the brackets in my truck? Good news, his helper went back and looked and found correct bracket to secure and stabilize the pipe. Why a 3? When paying for a professional service I expect a knowledgeable/ thorough job. I should not have to question end result.