Pro-Tech Air Conditioning & Plumbing Service, Inc

Big company, big bill, little quality service. $550 estimate to use camera to assess and then to fix/clear out pipe. But we got $660 bill to only assess with camera! Didn’t fix it and they didn’t even assess it correctly! Once we got another plumber he explained what was the real problem and fixed it quickly as well as giving us tips for future maintenance. They did install my water heater last year and that went well - but also on expensive side.

Really disappointed in pro-tech. Our AC went out the night before thanksgiving. We did all the common trouble shooting and nothing worked so we decided to call a professional. Pro tech put us on the list for that night but they weren’t able to get us on the schedule until the day of thanksgiving. I was impressed that they didn’t charge extra for coming on nights/holidays. The tech came, not super friendly, but if he can fix the AC then I don’t care. He comes in, looks at the AC for 10 minutes and tells us the motor for the fan blew. Then he goes outside for 10 minutes to look at the unit and says the compressor is bad. He then tells us we need a whole new unit. We were shocked. The AC was installed in 2016, which I know they may only last 10-15 years, but it has worked fine up until now and we always do our monthly changing of filters and clearing the lines. I understand that it was thanksgiving and he wanted to finish up his jobs but he barely troubleshooted. We ended up calling another company for a 2nd opinion, and lo and behold they fixed it and saved us thousands of dollars. It ended up being an electrical issue. The other company were very surprised that pro tech said the motor and compressor were bad when they are in great condition. Moral of the story is to always get a second opinion, especially if you’re using pro tech AC

I had an exceptional experience with Por-Tech, thanks to Jordan D. His customer service was top-notch—informative, patient, and thoroughly professional. Jordan not only addressed the issue at hand but also tackled the root cause with impressive efficiency and effectiveness. The entire process, from the initial service call confirmation to the follow-up and post-operation, was seamless and well-organized. If you’re in need of a reliable HVAC service provider consider Pro-Tech and Jordan. I am beyond satisfied with their service and highly recommend them.

Have been using this company for a few years, for maintenance and an installation - NOT HAPPY. Never using them again. They detected a leak they and never called to schedule the repair, I had to call them several times to schedule to set the appointment - seriously!?! We waited over 2 weeks. Not ok. Called another company that came the next day and fixed the issue within 3 hours. I will never use or recommend Pro-Tech again.

We want to thank the professional and efficient Pro Tech installation team of Claudio Muniz, Travis and Odny Geste. They exceed our expectations yesterday during the HVAC installment process. Very knowledgeable and hardworking. 👍🏻💪

Max was amazing - kept coming back, working through the problems, and helped us every step of the way until he got our issues fixed! HIGHLY recommend his service!

Colby Ottati is knowledgeable, quick, and efficient. His expertise stands out, and he delivers excellent results with speed and precision. Highly recommended!

Very disappointed. They make me change my water heater offering that service so expensive so I changed the water heater by myself, and then I found that it was just needing gas. They don't know about what they are working.