Reliance Plumbing & Drain Cleaning
Review Summary
Reliance Plumbing & Drain Cleaning receives mixed reviews. Positive feedback highlights prompt, courteous, and professional service, with technicians like Albert, Nathan, and Alfonso praised for their expertise and attention to detail. Customers appreciate the cleanliness and fair pricing. However, negative reviews cite a lack of responsiveness, missed appointments, potential overcharging, and unprofessional driving behavior from a company driver.

Reviews
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(191 reviews)
BM
Prompt, courteous, professional and fair. Reliance was the only plumber who called me back in a timely fashion after requesting an online appointment. The other 3 local Plumbing companies did not email or call me back after leaving a request for service. Albert, Reliance Plumber, walked me through the repair and showed me the issue. Albert is a true professional.
Lflo 537
Driver violated traffic laws by leaving turning lane then passing in front of me illegally bc I hesitated for a second at a green arrow. Unacceptable behavior.
Doreen Mobley
Nathan was the technician that came out. He was very professional and very knowledgeable about his work he did for me. I would highly recommend him for any of your plumbing repairs. I will definitely use Reliance Plumbing for all my plumbing needs in the future.
Karen Srhine
It’s always a good experience working with Reliance. I’ve used them for over 20 years. Today I had a toilet replaced and Alfonso did a perfect job. He’s also very professional and really pays attention to detail. He left the bathroom spotless too! We all know plumbing issues can be expensive, but with Reliance at least you get what you pay for.
Kimberly Broe
Right from the first call the service was great. Very professional and courteous on the phone (something you don't see often enough anymore). My plumber arrived when he was scheduled and listened to what I was seeing and agreed with me. He also found a problem with a shut off valve and repaired that as well. Repairs were made quickly and they were well done. If this is what all of their employees are like you can't go wrong.
Paula Liska
From my first phone call to Reliance Plumbing, my experience was a great one. Thelma, who answered the call was professional, and friendly. She set up an appointment for a free estimate the next morning. A representative called me in the morning and advised that the plumber was on his way. Chris arrived within 1/2 hour and explained what needed to be done and gave me a fair estimate. I had purchased a water heater and needed the old one removed and new one installed. He was very efficient and did a GREAT job. Chris is truly a professional! He cleaned up and took away the old water heater and parts - didn't leave a mess for me to clean up either! I am happy I called them and would not hesitate to contact them again, and also would recommend Reliance Plumbing to others. Thank you Chris and Reliance for an awesome job.
Michael Townsend
I called Reliance plumbing on a recommendation. My master bathroom drains are backing up. I spoke with the receptionist and was told that they had a window between 12 pm to 4 pm on the day I called. I was told that they would call me when they were on their way; I have not heard from them since, they never came, they never called, the next day came and they didn't show up and didn't call. Don't waste your time calling them, call a company that is more professional.
Abdiel Mccarthy
I should have read the reviews first before calling them. Was over charged for a leaky pipe. Later that day Another plumber told me he could have done it far more cheaper but I couldn’t cancel because I would have been charged an estimate fee for $85 just for the guy to come check it and only waived if you use their service. So never again will I use your business.