West End Plumbing Inc.
Review Summary
West End Plumbing Inc. receives overwhelmingly positive reviews, with customers praising:
- Professionalism and Expertise: Technicians are competent, explain issues clearly, and work efficiently.
- Reliability and Punctuality: Appointments are scheduled promptly, with technicians arriving on time.
- Fair Pricing: Quotes are clear and upfront, with reasonable labor costs.
- Excellent Service: Customers appreciate the thoroughness, quickness, and overall positive experience.
- Trust and Loyalty: Many customers have been using West End Plumbing for years and trust them completely.
A single negative review cites unreliability and poor communication, with the company failing to provide services they initially quoted.

Reviews
View All on Google4.7
(257 reviews)
Arleena Mims
I had a great experience with West End Plumbing. I called them for a water pressure issue, and they were able to schedule a next-day appointment. Ted came out, assessed the problem, and provided a clear/fair quote upfront. He got to work quickly, and the issue was fixed without any added costs. The service was straightforward, thorough, and very professional. I highly recommend them for any plumbing needs!
Brad Kramer
I’ve used West End Plumbing several times over the years and they never disappoint. Recently they installed a new toilet in my master bathroom and the service was top notch! Huge Thank You 🙏 to Derek who did a great job. They’re my “go to” for any plumbing needs and I consistently recommend West End to all my friends and family.
Live Love Now
March 17, 2025
I have known these folks for over 20 years. I trust them wholeheartedly. They have same day service and most importantly treat me like family. Love, prayers, and thanks to all❤️ It’s important to me to have a well maintained home. Now I can focus on other things besides a leaking faucet ❤️🙏such a blessing 😊
John Affordable Screening Plus
I'm a Certified General Contractor who recently lost my plumber who moved out of state so I'm very aware of both sub and retail fair $. I Had swift decline in kitchen faucet pressure so called a relatively high profile professional company. They showed up as scheduled, spent 10 minutes said could be the cartridge, $155 plus the $10 part or if it was the actual faucet, $599 plus faucet cost which is a ludicrous price. Paid the $155 half ass diagnostic. Called West End they came the next day exactly on time with 1/2 hr heads up. Their tech Johnny (great guy) diagnosed it within 10 minutes, helped me find the exact match online which I got the next day, returning exactly on time and replaced the 4 piece faucet. Total charge was $299 labor incl 2 trips. Didn't mention i was a GC but as one who knows... their pricing, puntuality and Johnny's whole demeanor are a standard people should applaud. I very Seriously doubt you'll find a better choice and highly recommend West End Plumbing!!!
Peter Riggins
A very positive experience from start to finish. A polite and responsive appointment process. Our technician Mark was right on time and extremely competent. He explained things in an understandable manner, worked efficiently and completed our project in a timely manner. Will definitely use WEP again and ask for Mark on the next step of our project.
Joe Donzelli
Whenever I need plumbing service done, these guys are ready to rock and roll. Had my water heater decide to stop working and they came out today not once, but twice once we realized it was both an electrical and a plumbing issue. You never want to have to replace an appliance, but these guys make that as palatable as possible. Highly recommend these guys
Maritza Monge
We are so pleased with the work that Mike W did for us... He installed our gas heater and he was so precise, quick and clean.. Yes it does cost more to have a "reputable company" do it but that's why...they are reputable. I've been your customer for going on 14 years and am very happy with your service.. Thanks guys..
Zack Collins
I used to like this company. Now they’ve become completely unreliable. I was once a loyal customer but the past 2 times I’ve called them they would come out and give me quotes. Even put me on the schedule only for them to come back and say they don’t offer this type of service. Wasting my time and screwing up our schedules. What kind of business does this? Maybe figure what type of work you want to do and communicate with your staff before wasting people’s time leading them on. But at this point I don’t if they’re even a plumbing company.