Capital Plumbing Contractors, Inc.

Highly recommended. My hot water heater went out late on a Friday afternoon. I couldn’t find a plumber that was willing to come out the same day to fix it until I called Capital Plumbing Contractors. The manager (Helen) went above and beyond to fit me into the schedule. Within an hour my hot water heater was back online. It’s rare to find businesses with this level of customer service and professionalism! Thanks Helen!!

Frank with Capital Plumbing is amazing. We received a notice from the city late on a Friday night that a leak was detected at my college child's townhouse. After calling on a Saturday, Frank responded quickly and kindly. Not sure if I should wait until Monday for a regular service call, Frank gave me helpful tips to identify if I had an emergency leak or not. Once I arrived to the townhouse and realized how severe our issue was, he made it to the property quickly and began working right away. Although hourly rates are higher for weekend emergency service, he was respectful of the time and worked quickly and efficiently. If I have an issue in the future, I'm calling Capital Plumbing and asking for Frank.

Everything with this company started with the women on the phone--they were exceptional and answered my questions thoroughly. Next came Levi, the gentleman who was sent to fix the problem (slab leak). From the moment he got here until he left, I was given tier one service. Not one single complaint. This is a very fine company--everything was smooth from the first call with Helen to the end. I am thankful they are in Tallahassee and *highly* recommend them.

Had a 20 year old hot water heater that got a pinhole leak in the copper tubing. Valve to cut off the water was frozen shut. Called Capital Plumbing on Sunday for emergency service. Frank answered and told me that he would be here in 45 minutes. He WAS! Put in a new valve and fixed the leak in less than an hour. So impressed we decided to have him install a new water heater. NOT disappointed. Did a great job. Would recommend this company and Frank in particular.

Can't say enough good things about Capital Plumbing. Great office staff who provide great customer service with responsive calls and emails. Frank came out today and installed a whole house water filter. He was on time, got to work, got it done, and left the work site cleaner than he found it. I was very pleased with the price as well. Wish I would have got them to hook up the two sinks in my barn a few months ago instead of one of the other plumbing companies in Tallahassee that charged $1,100 and didn't finish the job. Great job guys!

We are extremely disappointed with the recent installation of a new toilet in our home. The toilet was not set properly, leading to ongoing issues. When we contacted the Capital Plumbing to address the problem under warranty, we were told that the sewage smell in our home was simply due to heavy rain affecting our septic system—an explanation that seemed misleading and unprofessional, not to mention there was no sewage smell prior to their work. Their response lacked accountability, and we were left with no choice but to consult another plumber. The new plumber confirmed that the toilet needed to be reset. The result of the issue was as suspected, the repair flange was not screwed to the flange properly, causing the sewage smell to leak through the bolt holes. The plumber said that's why the toilet being grouted to the ground didn't matter.

Extremely disappointed with lack of resolution for our needs. We engaged Capital Plumbing because our washer drain had begun to back up. After two hours of fighting to find the issue they snaked our line, and temporarily relieved the problem. Within 48 hours the drain began to back up again, making it apparent their visit had not resolved the issue. With our work schedules we did not have the ability to reach back out to them until the following Monday, and had to resort to taking our clothes to a laundry mat while juggling our work schedules. When we contacted them (a total of 5 days after the machine was serviced) they insisted that this must be a new, separate issue. They insisted that we would have to pay a additional service charge, paying for the same issue twice. When we informed them this was unacceptable and asked for a partial refund for services not rendered, they denied it outright. We have now lost the money we paid them and are back at square one with our drain. After asking around with other services the consistant feedback we have recieved is that this company is known for temporary fixes and multiple bills per service call. Buyer beware, Do not recommend.

Gave a five star because there wasn't a place for six. First time using them. Everything you would want in a plumber. On Time professional ,more than fair pricing ,courteous. When Chad left it was cleaner than it was when he got here. They will be highly recommended by me to all my friends and neighbors..