Ferguson Plumbing Supply
Description
Wholesale distributor of plumbing, HVAC, waterworks, fire protection & facility supplies since 1953.
Review Summary
Ferguson Plumbing Supply reviews highlight:
- Positive: Excellent customer service, knowledgeable and helpful staff (John, Norman, Nick, Destiny, Mickey), good selection of parts (including for older fixtures), friendly staff, and great rates.
- Negative: Potential billing issues, some unhelpful staff in the parts department.
Reviews
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(38 reviews)
Tonya Burke
5 STARS ALL THE WAY! So happy I am that I found Ferguson's for a recent need I had for our business! I called, went there, and EVERYONE was so helpful & friendly! What customer service should be! John & Norman were beyond knowledgeable & helpful! I cant recall the name of the gentleman I spoke with to place my order over the phone, but he was awesome too! Very patient & helpful. Worth the drive across town and I'm definitely a customer for life! Tonya Burke
Jennifer Williams
Nice store. Workers seem like I was bothering them asking for help but the guy did help. I had to Google the store to show him they had the parts if not he wouldn't have made effort to help.speaking just of the parts Department.
Eli Kruger
Mickey has been great to us. Thank you very much!
Rebecca Boothe
Went in to meet with Nick. He was amazingly helpful. Listen to what I was looking for and make excellent selection. Would definately go back and speak to Nick again if I need any further assistance or information. Thank you
Hoyt Hancock
Friendly staff, been coming here for years. Great rates from a professional supplier. Quality sales reps and knowledgeable counter service.
Capital Plumbing Contractors Service
BEWARE BEWARE/Shady billing practices. One of my friends did a cash purchase under my account and paid with a MasterCard about three months ago and I bring it to their attention and they have blamed COVID employees out/ every excuse in the book but no resolution. Got my statement today and my daughter that I recommended them to for her house build paid for her material, now it’s on my statement again. I am sure you don’t know how to resolve it.
Buddy Barber
I was in a desperate situation. Needed parts for what should be considered an 'ancient' shower faucet. Seriously, I considered calling in an archeologists instead of a plumber, but Time Team was canceled back in 2014 (look up Time Team on YouTube, then you'll understand the reference). Well, apparently these guys deal with ancient plumbing and had exactly what I needed. Great service too. Was back to showering properly in no time. I'll be back to deal with other ancient plumbing issues, I'm sure.
Charles Cadenhead
Destiny in the showroom was very helpful in picking out a new faucet. The process was much more enjoyable than going to a big box store.