Jim Crosby Plumbing

Mixed Experiences: Some customers report excellent service, punctuality, fair pricing, and successful repairs (clearing clogs, bathroom plumbing). Others report significant issues, including misdiagnosis, failure to fix problems (especially with a Rennai water heater), poor communication, and being unable to resolve gas line issues.
Customer Service Praised: Dawn, the business manager, and some individual plumbers (Chris, Mike) are highly praised for their helpfulness, responsiveness, and going the extra mile.
Reliability Varies: Some customers experienced prompt service, while others faced delays and unresolved issues.

Review Summary