Keith McNeill Plumbing Cont Inc
Review Summary
- Positive experiences: Customers consistently praise the company for its prompt, efficient, and professional service.
- Specific praise: Technicians mentioned include Rob, Casey, Matt, Jared, Danny, Chris, Gavin, Ty, and Ryan, with many receiving individual accolades for their expertise and helpfulness.
- Key strengths: Customers highlight the company's ability to handle various plumbing issues, including emergencies, and their willingness to go the extra mile.
- Customer service: Reception and scheduling are noted as friendly and efficient.
- Overall recommendation: The company is highly recommended for its quality service, knowledgeable technicians, and overall customer satisfaction.

Reviews
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(285 reviews)
Nicole Cain
Great service. Called Monday. Got squeezed in on Tuesday. Rob came in and completed the job while I was working. I am very confident in his work, and will request him the next time I have an issue.
Angela Messer
Judy told me that a plumber would not be able to come out until tomorrow because they were booked but she would do her best to fit it in for today. Thank you, Judy for making it happen! Casey showed up within a couple hours of me calling. Thank you Casey! Keith McNeill has been a trusted company that we use often at Jackson Square.
Shea Davenport
May 29, 2024
10 stars! Shout out to Matt for helping me when I was home alone and our washing machine leaked everywhere. He not only checked the issue, he showed me how to check if there was an active leak using a water meter. Iām a first time home owner and this company made me feel safe and acknowledged
Christina Mirabella Meraki
"Jared and Danny from Keith McNeil Plumbing came to my rescue today! They tackled a tricky plumbing problem with expertise and a positive attitude. They were patient in answering my questions and went above and beyond to ensure everything was working perfectly. l'm so grateful for their help!"
I. Muller
Plumbing problems are never good. But having a company that solves those problems can give you a peace of mind and Keith McNeil Plumbing Cont. Inc., does just that. I had a tankless water heater that malfunctioned and was leaking. From the initial call to the office after hours, the on-call person Grayson, to the office personnel scheduling to the install, the management and service tech, the staff at McNeil plumbing worked like a well oiled machine. Grayson came out to check and see if he could quickly resolve the issue the same evening, but instead helped scheduling the service call for the next morning because it was indeed a malfunction of the equipment. When water is leaking from your water heater; you want to have a knowledgeable person tell you what the necessary steps need to be and take any concerns out of the equation. I was relieved the issue could wait until the next day to address further. The following day Rob, the service technician arrived and was thorough, explained what would be needed and contacted the water heater company to begin ordering the product and setting up install. Since the product had to be ordered, the exact delivery and install would be somewhere between 24-48 hours. I received a call from the office the next day to schedule for the following day, which was within the time frame Rob had explained. Then to my surprise, I received a phone call from Jason one of the managers later that morning that Rob was on his way to install the water heater as it had arrived earlier than expected. If you are the kind of person that expects quality service, availability of excellent products delivered by a professional company, look no further than McNeil Plumbing. Put their number in your cell; if you need plumbing services, this is the company to call. Thank you all for the excellent service you provided me; much appreciated.
Sheryl Burgess
My sincere gratitude to McNeill Plumbing. I have family visiting with my twin grandbabies. We noticed a gas smell at night. I contacted Keith McNeill and he facilitated expedient service. McNeill's technician, Chris was proficient and kind. I highly recommend this locally owned-and operated business. Sheryl Burgess
Andrew Lanza
Reception was very friendly and prompt with scheduling. Service was exceptional - Gavin is an all-star. Could not recommend him more.
Donna Barker
Ty and his assistant Ryan were absolutely great! We are new to the Tallahassee Area and had bought a house that was built in 1960. Some of the plumbing fixtures looked and functioned as if they were that old. Ty and Ryan put in new toilets, new showerheads, hooked up the fridge to water so that the ice and water dispenser work. The were friendly, professional and efficient! We will continue to use McNeill for all of our plumbing needs! Great job!