All Pro Plumbing
Review Summary
All Pro Plumbing receives overwhelmingly positive reviews, highlighting:
- Excellent Customer Service: Technicians are praised for being prompt, communicative, professional, and thorough.
- Speed and Efficiency: Technicians often arrive quickly and complete jobs efficiently.
- Knowledge and Expertise: Technicians are knowledgeable, explain issues clearly, and offer solutions.
- Cleanliness: Technicians are noted for cleaning up after themselves.
- Positive Owner Response: The owner is responsive to customer feedback and addresses issues to ensure customer satisfaction.
- Specific Technicians Commended: Santiago, Josh, Brian, and Jonathan are specifically praised for their service.
- One Negative Experience Resolved: A customer's initial negative experience was addressed by the owner, resulting in a refund and a commitment to further assistance if needed.
Reviews
View All on Google4.9
(480 reviews)
Mark Mysti Dye
March 13, 2025
Outstanding customer service! I was expecting our technician, Santiago, to come out and access where our problem was coming from, then to be out on the schedule as soon as possible to fix it. Santiago arrived very quickly, just an hour after I called. He determined what needed to be done to fix it; our sink drains line, located on an outside wall, had a leak. He clearly explained what would need to be done to fix it and to my surprise, and elation, he was able to do it right now. He got to work quickly, and within just a few hours the drain line in the wall has been replaced. Santiago even swept up when he was finished. This is my first experience with All Pro, and with a 46 year old house, it definitely won’t be my last. All Pro has gained a customer for life. Thank you, thank you, thank you!
Jenna K
Santiago was kind and thorough. He was at our house within a few hours of the call. He looked into things that weren't even part of the job. He took his time with us and gave us options and prices. He got the job done quickly and efficiently. He spent time talking to us and giving tips. All Pro Plumbing is officially our plumbing company now.... from now until forever. So grateful we found them!
Noaa B
These guys were great. I had a block in my toilet and nothing I did worked so Josh came to the rescue. It was nice to have a tech come the same day. He put the camera in there and low and behold, a nice blockage, he showed me the video, it was not pretty. Throughout the process he was communicative and professional. I'd surely use these guys again! Let's hope I don't need to.
Leeanne Elston