Believe Plumbing
Review Summary
Believe Plumbing receives mixed reviews. Positive feedback highlights:
- Responsiveness and Availability: Quick response times and ability to schedule appointments quickly.
- Quality of Work: Generally good work, including re-piping, water heater installation, and handling clogs.
- Reasonable Pricing: Considered affordable compared to competitors.
- Professionalism: Owners are involved, and some technicians are friendly, communicative, and accommodating.
- Follow-up: Addressing issues and ensuring satisfaction.
Negative feedback highlights:
- Communication Issues: Language barriers with some technicians.
- Incompetence and Damage: Causing leaks during fixture installations.
- Unprofessional Behavior: Refusing responsibility for mistakes, and aggressive payment demands.
- Lack of Integrity: Shady practices, including altered reports and siding with the party paying the bill.
- Harassment: Excessive phone calls demanding payment.

Reviews
View All on Google4.5
(162 reviews)
Dianne McCarthy
We tried calling a few other companies and they couldn't get here for at least 2 weeks. But Believe was able to come out the next day. They were able to fix our problem quickly. The only issue was the guys didn't speak English. Thank goodness for Google translate.
M&S Alonzo
January 25, 2020
We decided to take on the task of getting our entire home re-piped after having a few copper leaks in old copper pipes. This was a big undertaking as it is an expensive job and involves a lot of holes in the walls. You really want to make sure you hire someone fantastic for this. We got 5 different quotes and did our research. Someone in our neighborhood recommended Believe Plumbing. I did my research and saw the many good reviews. I decided to have the owner, Annier, come by to give a quote. By then I had already had several quotes and knew that their price was very reasonable compared. I was hesitant at first because a lot of the other companies I contacted were in business for 30+ years. I decided to go with Believe Plumbing and I am glad that I did. Annier, who is also the owner, is very involved. He is very patient, I like to ask a ton of questions! The guys he sent out worked very hard. Ismael was very friendly and always had a smile even with our many questions or if we pointed out something. This job is very messy and you will want to cry with the many holes that are necessary but rest assured, Annier has a guy to recommend that does excellent drywall work and will get you right back to where you started. So far the pipes have been great. They do the permit process for you and coordinate the inspector to come by. So it's all legit work. I also had them completely move my water heater from inside the home and into the garage and install a brand new water heater. In my opinion, a good plumber that charges reasonable rates are VERY hard to come by these days. Plumbing work is never cheap but compared to other plumbers who ripe you off, their rates are much more affordable. Annier also came by when the re-pipe was completed and inspects it himself. He does not take payment until the entire job is done and passes inspection by the county. Any issues you bring up, he will address and have a solution. I love that! Today I had to contact Annier because our garbage disposal just went out on us, he was super fast in responding and will have someone out today completing the work with a reasonable price. When you find a company like Believe Plumbing, you save them in your phone and only go to them as you can trust that you are getting the best! I hope they always provide this type of service even when they become an even larger operation. Thank you Believe Plumbing!
Chris Bueno
The team at believe plumbing is highly recommended the redid my entire house and were prompt professional and well priced. Glad to support them and would recommend to anyone.
William Cromwell
We had a sewer clog happen on a Saturday and it was a nightmare. Their technician showed up and promptly took care of it. I was impressed with his efficiency, he didn't try to hang out and take extra time (they charge by the hour). They seem honest so far. We are likely going to hire them for the sewer repair since they gave us a great quote! (I'll update once we get the sewer line replacement done). So far, 5 stars! Edit: Update: it's been 2 years and the sewer line they installed has has no issues! Beautiful work for an amazing price. Also I recently hired them to do work on my back room sink. Techs were in and out super fast and got the job done. They are now my go-to plumbing service!
Kalalah Smith
Horrible, shady company. Juan and whoever is in charge are the worst offenders. Been in an ongoing battle with my property management company and requested the plumbers report from Juan who placed me on hold for 10 minutes to “ask permission” to send it to me and came back and said he’d send it over ASAP. Well, three days passed with NO report so I, the customer, had to reach out to him. Juan has now changed the story and advised he will not be sending me the report because he already sent it my property management company. Not sure of the rationale behind that, are you too lazy to send two copies? God forbid. Interesting how I no longer have the ability to receive the report once I’ve made Believe Plumbing and my property management company that litigation is underway regarding the poor plumbing and quality of the home in general (Believe Plumbing completed the work in the home, the same plumbing system that’s had severe clogs over 5 times in 6 months). They will side with whoever is footing the bill and that’s all there is to it. Juan even admitted the plumber reported issues with the pipes and main line, but now suddenly the report (that I have yet to see) places all blame on me for “using too much toilet paper” and apparently these so-called qualified plumbers attribute toilet paper to the reason why my plumbing is so jacked up that the toilet will clog, shower will clog, washer cannot drain because it’s so backed up, and running the washer causes RAW SEWAGE to back up into a completely different shower - all of this happens simultaneously, but again, it’s due to “tissue paper”, right?! Know what you’re getting into, this is a low-budget company full of incompetent staff.
Mook Nana