Home Therapist Cooling, Heating, and Plumbing
Review Summary
Home Therapist Cooling, Heating, and Plumbing receives consistently positive reviews, highlighting:
- Excellent Customer Service: Professional, friendly, attentive, and helpful staff.
- Reliable and Punctual Service: Technicians arrive on time and respond quickly.
- Professionalism and Expertise: Knowledgeable technicians who explain issues clearly and provide honest advice.
- Attention to Detail: Thorough inspections, efficient work, and care taken to protect homes (shoe covers, clean work).
- Smooth Installations and Repairs: Efficient and well-prepared technicians.
- Positive Experiences with Multiple Services: Plumbing, AC repair, and AC installation all praised.
- Good Communication: Clear communication from office staff, estimators, and technicians.

Reviews
View All on Google4.8
(705 reviews)
Jeaina Bautista
February 26, 2025
I cannot say enough great things about Home Therapist! From start to finish, they provided the best service I’ve ever experienced with an HVAC company. My AC unit suddenly stopped working during a heatwave, and I was in a panic trying to find someone reliable. A friend recommended Home Therapist, and I’m so glad they did. From the first phone call, their team was professional, friendly, and genuinely cared about my situation. They scheduled an appointment right away and even called ahead to let me know when they were on their way. When the technician arrived, he was incredibly respectful, wearing shoe covers and making sure not to track any dirt into my home. He took the time to explain everything he was doing step by step, which I really appreciated. Instead of rushing through the job, he carefully inspected my system, diagnosed the issue, and explained all my options in detail. There were no pushy sales tactics—just honest, professional advice. What really stood out was their attention to detail. They didn’t just fix the immediate issue; they checked everything to make sure my AC would run efficiently for the long term. The technician even gave me maintenance tips to prevent future problems. By the time they finished, my home was cool again, and I felt completely confident in their work. Their customer service is top-notch, and their respect for my home and time did not go unnoticed. If you need an AC company that is reliable, knowledgeable, and truly cares about their customers, look no further than Home Therapist. I highly recommend them!
Alanna voigt
I recently had the pleasure of working with Home Therapist, and I am absolutely thrilled with the service I received. From the moment I called to inquire about an AC installation, the team was incredibly professional, friendly, and attentive to my needs. They took the time to explain all my options, ensuring I felt confident in my decision. The installation was smooth and efficient. The technicians arrived on time, were well-prepared, and worked diligently to ensure everything was set up properly. They were respectful of my home, taking extra care to protect the floors and furniture as they worked. I truly appreciated their attention to detail.
Danielle R
January 15, 2025
Skye and Adalberto from Plumbing Therapist were phenomenal. Our hot water heater was leaking and needed to be replaced ASAP. I called Home Therapist and they sent their guys out next day. They were very informative, clean, and quick. We will always use and recommend anyone from the Home Therapist. We also had Alejandro from the AC Therapist come out to service our AC and had a great experience!
Daniángeles B. Díaz Morales.
Our AC was acting up, and we called Home Therapist. They were awesome! The tech showed up on time, and really knew his stuff. What I loved was how they didn't talk down to me, just explained everything clearly. And the customer service? Super helpful! They answered all my questions, and kept me in the loop while they fixed things. Now our AC is running great, and we're so happy. Seriously, these guys are the best!
Maria Castillo
I recently had to replace my air conditioner after it was flooded during Hurricane Helene. The storm brought heavy rain and strong winds, which caused significant water damage to my home, including my air conditioner. I was devastated, but the prompt and professional service provided by the technicians made the replacement process much easier. The technicians arrived quickly after I called for assistance. They were compassionate, understanding the stress I was under due to the hurricane's aftermath. They assessed the damage, confirmed that the unit needed to be replaced, and guided me through the process of selecting a new air conditioner. Their expertise and professionalism were evident throughout the entire experience. Overall, I am extremely satisfied with the replacement process and the excellent service provided by the technicians. I highly recommend it to anyone in need of a top quality air conditioner.
David Eastman
March 28, 2024
AC Therapist did a great job from start to finish. We had concerns about the poor attic insulation in our new to us 104 year old home and the poor airflow in a certain section of the house. The phone representative was very professional and was able to schedule an inspection the same day. The inspector was very friendly and knowledgable and walked me through multiple scenarios to solve our HVAC problems. The installation crew confirmed the appointment early in the morning, showed up on time, were wearing company uniforms, and were very professional and courteous. Even though it was a very rainy day when they arrived, they did a great job ensuring they did not track mud & water throughout our home. All of the required work was performed exceptionally and the crew did a great job ensuring the home was clean before they left. I also really appreciated the great communication from the office staff, the estimator (who I contacted several times with questions), and the installation crew. I highly recommend AC Therapist and plan to continue using them in the future.
Victoria Acosta
After thoroughly reviewing plumbing companies I decided to trust Home Therapists Cooling, Heating and Plumbing for my issue with an outdoor leaking water pipe. They were responsive, punctual, professional and knowledgeable about the best solution for my issue.
Amanda Widom
The guys that came did a great job of setting up my new water heater. They worked fast, did a clean job, and were very friendly. Very happy with their service.