Matt's Plumbing Services
Review Summary
- Positive experiences: Technicians are fast, clean, knowledgeable, friendly, and professional. They explain the process and offer good customer service.
- Specific mentions: Ricardo (customer service), Austin Ford (installer), Nick, Carlos, MJ (repipe team), Trace (technician), Curtis (technician), Jassen (technician), Cooper, Kyle, Moses (water heater installation team).
- Services: Plumbing repairs, repiping, slab leak repair, water heater installation.
- Other: Appointments are readily available, prices are reasonable, and the office staff is helpful. Some reviewers found the service more expensive than big box stores, but felt the quality was better.
Reviews
View All on Google4.7
(1183 reviews)
Travis Hill
March 19, 2025
So far a good experience with their service and technician. A little bit more expensive than going through Home Depot or Lowe's, but it seems you get a better product and end result. Their technician was fast, and cleaned up after himself. No complaints about him at all. Time will tell, if anything changes in a year after the installation I'll update the review.
Haitham “HyPe” Abdel - Rahman
August 29, 2024
I recently had the pleasure of working with Matt's Plumbing Company, and I can't say enough good things about the experience. From the moment I reached out, Ricardo was incredibly professional and understanding of my financial situation. He worked out a deal for me that made it possible to finally address a persistent leak in my garage. This kind of customer service is rare, and I am truly grateful. The installer, Austin Ford, was absolutely fantastic. He arrived on time, and his friendly and courteous demeanor instantly put me at ease. Austin is not only knowledgeable and skilled, but he also took the time to explain everything to me, ensuring I understood the process and what needed to be done. He was incredibly clean and respectful of my home, leaving the work area spotless after completing the job. After months of dealing with a "garage river," I’m thrilled to say it has finally run dry thanks to Austin’s excellent work! It's clear that both Austin and Ricardo take pride in their work and customer service. If you're looking for a reliable plumbing company with top-notch service, I highly recommend Matt's Plumbing Company, Austin Ford, and Ricardo. Thank you both for the outstanding service and for helping me during a challenging time. You’ve earned a customer for life!
Sukhbir Nijher