McNatt Plumbing Company Inc.

Matt, the tech who came, was awesome! We had a terrible toilet clog – I'd already removed the toilet and snaked it, and even my father-in-law tried chemicals. Matt snaked it, helped put the toilet back, cleaned up, and even left the bathroom cleaner than he found it! He also explained the calcium buildup from Florida's hard water was the problem – huge chunks were coming out! Thanks, guys – the toilet flushes great now, and I learned a lot about how to better maintain my toilet

Seeing some of the other reviews on here, maybe you need to start focusing on driver safety. Truck No 115 was riding in the left lane blocking traffic for miles then when his exit came up (my same exit) they crossed 3 lanes of traffic to push into the exit lane, cutting me off in the process (as I was already in the proper lane). Aside from the fact that Florida law dictates that you use the left lane for passing, maybe we need to explain to this person that they need to share the road with others.

dangerous and inconsiderate drivers. speeding, weaving in and out of traffic and cutting people off. this driver almost cause a collision with me if i would not have slammed on my breaks to avoid him from clipping my front end. half of his mirror is completely broken which is extremely hazardous and unsafe for a COMMERCIAL vehicle. half of the tools are not tied down or secured. extremely unprofessional and if I need a plumber I won’t be calling them.

Came out the day after Milton to repair a broken hose bib. Responded quick and a fixed the issue. Great service!

I was road raged by one of there drivers this morning he cut me off using no blinker flashed my lights to let him know I was there then he proceed to brake check me and yell out his widow

Kyle from McNatt's Plumbing truly exceeded my expectations. I was dealing with a non-flushing toilet and a sink that seemed to have a mind of its own, sputtering water whenever I turned it on. Kyle's expertise and professionalism were evident from the moment he arrived. He quickly diagnosed the issues, explaining the root causes in a way that was easy to understand. His work was efficient and precise, and he left my plumbing in top-notch condition. What impressed me the most was his commitment to ensuring that everything was working perfectly before he left. Kyle's friendly demeanor and clear communication made the entire experience a breeze. I highly recommend Kyle and McNatt's Plumbing for any plumbing needs. It's reassuring to know there are professionals like him who can resolve these issues so effectively. Thanks again, Kyle!

I had a technician come out and I followed up for the quote a week later because the technician never contacted me with the quote to repair my unit. After being told that I received the quote from the technician at the time of the visit (Thursday), when I did not, I was told pricing over the phone after being called back because there was no price in the system. I requested the quote be sent to my email for which I was told I could not get an “itemized” quote, reflecting price for parts and labor separately, until Monday because that information was not on file. I called back today (Friday) requesting the quote that should have been sent Monday which she still did not have because she never reached out to the technician for this information. I’m just highly disappointed in this company after being highly recommended by my sweet neighbor. I pray others will have a better experience.

Very unpleasant experience. Horrible technicians!! The receptionist was curt & unhelpful when I called to schedule the appointment. She gave me a four-hour window for the visit (11-3pm) and the technician (Kyle) arrived 4.15pm. One and a half hours after the window! Dirty worker! Dirty shoes, dirty hands! He left marks all over my doorframe, the sink & vanity unit. I called the next day to request a return visit by another technician to replace the faucet & plug as I didn't like them and advised about the mess left by Kyle. Her response.. "Well, he is a plumber" As if "dirty work" was an acceptable standard. I called to request an invoice as Kyle asked for cash or check on-site. The invoice I received shows "someone" had forged my initials on the invoice! I did NOT sign or initial any invoice! The next day I discovered there was a significant leak under the sink. Twice I called, at 10am and again at 1pm & asked to speak to a Manager. Both times the same receptionist advised Manager was not in and not available. Requested a technician to come and address the leak.. Was rudely advised "someone' would be there "sometime" today! After waiting since 10am, at 5pm Alfonzo called to say he was still at another job and didn't know if he'd even make it! I said he needs to come to fix the leak. Finally showed up at 5.25pm. I asked him to change out the plug and faucet and he said NO!.. He was just there to fix the leak. Alfonzo then became confrontational towards me ( a woman!)... Stating "I asked you on the phone, I didn't need to come out for this as it wasn't an active leak. You could've waited!!" ALFONZO'S CONDUCT WAS NOT ACCEPTABLE.. HE WAS AGREESIVE AND RUDE!!! This whole experience with McNatts employees was HORRIBLE!!