Head's Plumbing Sales & Service, Inc.
Review Summary
Head's Plumbing receives consistently positive reviews. Customers praise their responsiveness, punctuality, and efficient service. Technicians like Shane, Byron, and Gene are frequently mentioned for their knowledge, professionalism, and thoroughness. Customers appreciate the detailed explanations, upfront pricing, and the company's overall commitment to excellent service. Many reviewers express satisfaction with the quality of work and a willingness to use Head's Plumbing again. Some reviewers also highlight the company's Black-owned status and the feeling of safety and trust.

Reviews
View All on Google4.7
(234 reviews)
Jasmine Payne
I had a wonderful experience with Head’s Plumbing! They quickly answered and scheduled a convenient time, were responsive with any questions, and even sent a picture of the technician and his rating in advance of his arrival so that we could know who we were looking out for. Shane was great! He answered all of our questions, did a fantastic job while quickly finishing the work. I also really appreciate the history of the company- I love a Black owned business! They’re definitely our new plumbers wherever we live!
L.C. Smith
October 23, 2024
The technician was on time and completed the job quickly and efficiently! The water in my toilet was continously running which caused me a high water bill. The technician replaced the defective part and the other parts internal in the tank. Very pleased with the service I received.
Bryan cole
Byron was informative and knowledgeable. He answered all our questions. He came prepared to do the job and was persistent to get the job done. He also provided advice and suggestions. The dispatcher was also outstanding. Her follow through was amazing. We would definitely use this service again in the future if needed.
LaTrisa Harris
Mr Gene was wonderful !!! He explained everything and worked meticulously to get the job done perfectly. He even found pointed out some things that I wasn’t aware of that were broken and got them all scheduled to be done. I am very grateful and pleased with his work !
David Thomas
We recently had 1 of our Hot Water Heaters start leaking. Heads plumbing sent Gene to the rescue. Gene’s knowledge and experience help calm us and understand what the problem was. He came back quickly with repair options and payment solutions to fix the problem. We are thankful to have such Professional Plumbers available right here in our neighborhood! We highly recommend using Head’s Plumbing for any plumbing problems you might have. Thank you Head’s Plumbing.
Sirius Times Media
Ask for Byron, he's the best for whatever your plumbing needs are. Always look forward to Head's Plumbing coming by and they are of good character and we feel safe. Byron installed a bad ass water filtration system for our home - unsurpassed in workmanship.
LaQuanda McNair
Head’s Plumbing exceeded my expectations. Shane came out to do the estimate and was very thorough in explaining what was needed to fix my problem. When he came back to repair the problem he did it very quickly and sat a while to make sure there was no leak. If I ever need plumbing work again, Head’s Plumbing is who I will call.
Barbara Ferguson
Nice , courteous ,very thorough explained everything in detail. Gave me a detailed breakdown of what the cost of everything was. I appreciate the great service. I appreciate Byron and the gentleman that was with him very nice people.