Bestway Septic Tank
Review Summary
- Positive Experiences: Customers consistently praise Bestway Septic Tank for their professional, efficient, knowledgeable, and friendly service. Technicians are often described as prompt, communicative, and respectful of property.
- Areas of Excellence: Reviews highlight thorough assessments, detailed explanations, and valuable maintenance tips. The company is also commended for fair pricing, no surprise fees, and reasonable weekend rates.
- Specific Praises: Customers appreciated the quick response times, even for after-hours emergencies, and the team's willingness to go the extra mile.
- Negative Experience: One review mentions a negative experience with a no-show appointment and lack of communication.
- Overall Recommendation: The majority of reviewers highly recommend Bestway Septic Tank and express their intention to use the company for future needs.

Reviews
View All on Google4.8
(80 reviews)
Jakklyn Longnecker
Excellent Service! Highly Recommend! I couldn't be more impressed with the service I received from Bestway Septic Tank . From start to finish, they were professional, efficient, and incredibly knowledgeable. The technician arrived on time, thoroughly assessed the issue, and took the time to explain everything in detail. They were respectful of my property and made sure everything was cleaned up after the job was completed. I especially appreciated how they went above and beyond to ensure everything was working properly and offered valuable maintenance tips. The pricing was fair, and there were no surprise fees at the end. It’s rare to find a company that delivers such high-quality service with such a personal touch. I highly recommend Bestway Septic Tank for anyone in need of septic services. They’ve earned my trust and will be my go-to for all future septic needs!
Chasity Brinson
We used this company twice. May last time was 5 years ago. At that time the service was good. I scheduled for my septic to be pump. No call no show, so I called him. He said he couldn't come because of the rain. So reschedule, the sun was shining still no call no show. We not us them again.
Jerry Lambert
Patrick and his crew were ABSOLUTELY FANTASTIC -- something I'd never say about a septic crew! But they really were: prompt, efficient and thorough at communication, easy to work with, respectful of our property, came out quickly to take excellent care of our septic system. Their price/value is extraordinary. I can't recommend them highly enough. I don't see us ever using anyone else.
ShaRhonda Gibson
The owner was friendly, prompt and very informative. He took time to explain to me what what was causing my issue, what a drain field is and provided great details. He ensured the inlet and outlet were both empty and even recommended some great products to use. I’m a first time septic tank homeowner so I feel very fortunate to have hired this company. Thank you again!
Stan Jones
They did a great job. Very friendly. Also told me some ways to make my septic tank and drain field work better. I would recommend them to anyone. Very reasonably priced also.
Megan Lambert
After the plumber gave us the diagnosis, I found Bestway on Google on a Sunday morning. I called around 11am and by 1pm, they had two guys out here who quickly got to work in the heat. They were kind, communicated well, and worked quickly. And it’s worth mentioning again that they came out on a Sunday and they don’t charge high prices for a weekend. Their prices are very reasonable! Highly recommend their services!
Cathryn Foster
I was looking for someone to clean septic tank, so I went with the reviews and upon calling Mr. Roundtree was customer service (he immediately told me what was needed for my issue) came out with his employees & everything ran smoothly & effective. Ron & Justin did an excellent job. I recommend Bestway Septic Tank & will continue to use this company forthcoming. Thank you
Sarah M
Fantastic service!! We had a septic backup and Bestway responded immediately (even though it was after hours), helped coordinate with a plumber and checked in on us repeatedly. They had someone to pump and troubleshoot the system the next day, and the team worked into the evening on a Friday night to clear up the issue. We are so thankful for their professionalism and expertise—it definitely feels like a minor emergency when you can’t use your plumbing!