Budget Sewer Service, Inc.

Good news the pipes issue was fixed. Bad news is this is how the yard was left. For having experienced a busted pipe for the first time, that already was a stressful circumstance but to come home to the yard a disaster was absolutely upsetting. There is now orange clay all over my driveway that is tracked into the garage, and there is a hill of clay that moves to other areas of the property every time it rains. The clay now is all over my car tires, no point in going to a car wash because every time I pull into the driveway it will re-cake the tires. This clay has ruined several pairs of shoes as I can’t avoid having to step in it. They created a problem “fixing” another problem. Personally not interested in doing business again with this establishment as I feel the yard was not treated with consideration and respect.

Made a two appointments with them through their answering service. Both times they said a technician would reach out. Waited by my phone for a call. No one ever did

We have been living in our home nearly 6 years, this week the drains back up all of them!! Budget asked me how long it had been since the septic had been pumped after talking to the previous owner I knew to tell them 30 years!! The guys came out Wednesday we couldn't get the problem fixed then because we discovered half of our Septic is covered by our porch and a huge bush was over the exposed part my husband got that taken care of!! Another company I called wouldnt even come see if he could help!! They Came back out Thursday pumped my tank that didn't fix the issue but definitely will help in the future, guys came today and cleared the lines and my drains and toilets are all working fine now!! I want to say thank you to the 3 different teams of guys that came and all knew exactly what to do and how to help us when they got here!! I will always use budget in the future!!

A very pleasant staff when calling. They called ahead and arrived within the appointment time. The young men were professional, personable, & knowledgeable. I was impressed with their work from start to finish. We recommend them for residential septic needs and will be using them again for septic maintenance in the future. Thank you for a job well done!

Shout out to Rick at Budget Sewer for taking my call late at night due to a rental property sewage issue. Excellent service and fixed the problem

I had to make an emergency call for a rental property with drain issues. Logan contacted me via phone and was at my property within 45 minutes. He was very knowledgeable and professional. He was also very personable. This was the first time I had used Budget Sewer, but thanks to Logan, I will be a repeat customer. I have nothing to say but positive comments with my experience.

Logan did an excellent job clearing our main line clog! He was professional, kind, and knowledgeable. I'll definitely be calling back for any future plumbing needs.

We had a plumbing emergency!! Tree roots had entered the main sewer line causing a back up in every drain and toilet in our home (fun surprise in the morning when you're trying to get ready for work). I did a Google search for plumbers in my area, and called 5 other plumbers in the CSRA and was told "Sorry, we're booked until next week!". Budget was 6th on the Google search (definitely should be higher in the search algorithm). The person who answered the phone was extremely helpful, able to give us a same day appointment, and even MORE amazing was able to work around my schedule so that my wife and I didn't have to miss work or leave work early!! Logan arrived at the scheduled time and his level of courtesy and professionalism absolutely blew us away!!! Logan walked us through every step of the process, gave us advice on how to prevent this from happening again, and had us repaired in record time!! As someone who works in forward facing customer service, this company knows how to treat their clientele. Highly recommend this company! Thank you Budget Sewer Service and Logan for your prompt, courteous, and professional service!!!!