Zurn Plumbing Service
Review Summary
Zurn Plumbing Service receives overwhelmingly positive reviews, highlighting:
- Excellent Service and Professionalism: Customers consistently praise the crew's professionalism, knowledge, and respectful approach.
- High-Quality Work: They offer modern, effective solutions, including in-place pipe replacement, and take pictures of the work.
- Customer-Focused: They are responsive, communicative, and go above and beyond, offering same-day service for additional work and negotiating on behalf of customers.
- Fair Pricing and Honesty: They are considered ethical, fair in their pricing, and own up to mistakes.
- Local and Family-Owned: Customers appreciate their community roots.
- Areas for Improvement: Some negative feedback includes a lack of proper equipment for gas leak detection and poor responsiveness to emergency calls.
Reviews
View All on Google4.3
(101 reviews)
Rob G
Zurn is now my go-to-plumber after my first experience with them. Great service and great experience. After a different plumber proposed and quoted me a less-than-ideal "old school" solution for my problematic old rusted cast-iron pipes leading to the sewer, I called Zurn. Zurn gave me a competitive price for a far superior high-tech solution that allows the pipes to be replaced in-place. It's like magic. The entire crew was fantastic and professional. Matt Zurn was also very involved and engaged. In addition, during their work I asked spur-of-the-moment about completely unrelated plumbing work that I had been wanting to get done. Zurn did all that substantial extra work that same day with a crew of 3 in addition to the pipe work. Can't beat that service and turnaround time. I also appreciate that Zurn is a local, family-owned business. I always prefer local businesses with roots in the community over extractive private-equity-owned businesses where the only things that matter are numbers in spreadsheets.
Dalton Trogstad