Ala Roofing & Construction LLC
Review Summary
- Negative: Numerous complaints about poor communication, missed appointments, incomplete work, failure to provide refunds, and potential theft of money. Multiple reports of the company not returning calls or texts. Accusations of changing company names to avoid accountability and being a "con artist."
- Positive: Some reviews praise the quality of work, efficiency, customer service, and fair pricing. Some customers report the company being professional, timely, and responsive.
- Other: Concerns raised about the company's location and business practices. Reports of legal action against the company.
Reviews
View All on Google2.7
(19 reviews)
Alysia Forvour
We hired this company to do a metal roof. They were inconsistent with communication. Showed up late on the first day and only stayed for a couple hours, my roof only has part of the framing done. They were supposed to come back and they never showed up again. Said it would take a week. I understand rain got in the way for a few days and they said they would call us Monday, never called. My husband finally got ahold of them and said we just want a refund because the inconsistency was ridiculous. Still haven’t received that money. They still have 3500 of our money and are now not returning calls/text. It has now been two weeks since my initial review. After I posted my husband received a text asking how he would like the refund. But yet here we are and no refund. I’m not sure what being behind on schedule would have to do with getting a refund to a customer. Also you would think if there were delays in service you would be in contact with your customer, not ignoring their calls/texts.
Dave Gillarm