Plumber Near Me

Ben Franklin Plumbing

πŸ“ 3155 Williams Rd Suite C1, Columbus, GA 31909 πŸ“ž (706) 507-5304 🌐 Website
4.7 (670 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive: Customers consistently praise the professionalism, knowledge, friendliness, and efficiency of the plumbers. Specific plumbers Seth, Cody, and Jason are frequently mentioned and highly recommended. They are noted for explaining issues clearly, completing work thoroughly, and leaving the work area clean. The company is responsive to emergency requests and provides good customer service, including helpful scheduling and a willingness to assist with financial considerations. Warranties are also a positive.
  • Negative: One customer found a quote for a simple repair to be excessively expensive.
Ben Franklin Plumbing thumbnail

4.7

(670 reviews)

5 β˜…90%
4 β˜…3%
3 β˜…0%
2 β˜…0%
1 β˜…7%

Michael Walker

Absolutely amazing experience with Ben Franklin Plumbing! Seth was our plumber and he did a phenomenal job. Not only was he professional and knowledgeable, but also incredibly friendly. He expertly handled the repair of our outdoor faucet and exceeded expectations. I would highly recommend both Seth and Ben Franklin Plumbing to anyone in need of quality service!

Bryan Johnson

Cody provided outstanding service! He is an experienced professional, and extremely knowledgeable. He quickly diagnosed the issue and explained the solution clearly, ensuring I understood every step. The work was completed efficiently, with attention to detail, and the area was left spotless afterward. Cody also went above and beyond by offering maintenance tips to prevent future problems. It’s rare to find someone so skilled and courteous. I highly recommend Cody for anyone in need of reliable and top-notch plumbing services. I’ll definitely be calling Ben Franklin and asking for Cody again for any future needs! Thank you Cody!

Jake Rodrigo

Benjamin Franklin Plumbing had a technician drive almost an our for our emergency request. Jason was extremely professional, went above and beyond, and did an amazing job in a very muddy workspace. He remained an hour after to ensure the job was done right. Highly recommend their services.

Lisa Dupree

I called Ben Franklin Plumbing due to a water leak in pipes/valve and water was everywhere! The receptionist was great and was able to get me on the schedule right away. My technician was Seth and he was fantastic. He was professional, knowledgeable, explained the situation and solution, quoted me (what I thought was a reasonable price under the circumstances) and fixed it quickly. I would definitely recommend Ben Franklin Plumbing and Seth for plumbing work in the future!

Vicki Talley

Service men were polite and thorough in the removal of our hot water heater and the installation of a new hot water heater. Service included the removal of debris and checking attic to make sure everything was vented correctly. These men worked overtime on a Friday night without any complaints. Strongly recommend!

Telena C

I love Ben Franklin Plumbing! We go to them for everything we need related to plumbing services. It is true that they can be pricey with some services but the warranties they provide make up for that. After you become their customer, they are always willing to assist on the fly. Also they are so understanding regarding finances, they will do anything they can to help and those options never result in a reduction of quality service. Also they are very kind and I have never felt uncomfortable with them in my home like I have with other companies in town. As a female, this is such an important quality. They do excellent work and I am always confident in their knowledge. They do not upsell, give me the run around, or take advantage of my lack of expertise. I completely recommend!!

Jason Weible

September 18, 2024

I had a slow drip (5/6 seconds per drip) coming from the area highlighted in the picture. There is a $99 fee for coming out to observe the issue, I have no complaints about that. The plumber said he would have to cut a larger hole in the wall, no problems there. They quote three hours and… $1795. I understand there inflation and skilled labor requires skill and that costs money. This is a ridiculous price to charge for this task.

Dorothy Lowry

I had a hidden water leak that over the course of only a few hours caused a lot of damage. The Ben Franklin team got to me quickly, stopped the leak and set me up with a mitigation team. They then came back and provided the needed pipe repairs. Technicians were friendly, prompt and very informative. The schedulers and intake staff were courteous and answered my zillion questions. Recommended.