Roto-Rooter Plumbing & Drain Services
Review Summary
- Positive experiences: Fast response times, professional and knowledgeable technicians, reasonable pricing, and effective problem resolution.
- Specific praise: Technicians David, G, Hunter Cole, and Terry were mentioned for their excellent service. Jessica was also praised for her responsiveness.
- Overall impression: Roto-Rooter is considered trustworthy, reliable, and a good choice for plumbing needs.

Reviews
View All on Google4.7
(519 reviews)
Roy Fabian
Had an emergency plumbing issue. They responded quickly and sent a technician with the hour. The job I thought would be mission impossible but the technician was very professional. He gave me a quote for the work that had to be done and even had to go get parts. With the additional work required the adjusted quote was very reasonable. Now I know someone that I can trust for quality work that needs to be done.
Jeff Jones
I had an emergency plumbing situation. I called and spoke over the phone with the on -call plumber G. Even though I did not use this company (as my plumbing issue was covered through my Home warranty company) G was so gracious and kind. He answered over the phone some questions that I had. He was very helpful during my time of need. I really do appreciate the help and guidance that he graciously gave me. Thank you, Mr G!
Allen Johnson
I needed help IMMEDIATELY!!! They reworked the schedule to accommodate my needs and sent an representative within 45 mins. The plumber himself, Mr. Hunter Cole paid extreme attention to the issue. He worked diligently to resolve the problem. I appreciate his efforts.
Michaela Tyndell
5++++. Roto-Rooter is the way to go. I called five different plumbers in the area and all of them were trying to charge me up to $5000 just to tell me it was clogged. David came out here and cleaned it and cleared it within two minutes and it didn’t cost an arm and a leg. Definitely choose Roto-Rooter and ask for David. He is so professional, nice and actually walked me through the whole process!!🙌
Eugine Anderson
Had a great experience with Roto-Rooter. We called in & spoke with Jessica, she quickly sent out G to the house for my tenan. He had our issue resolved almost immediately. Both G and Jessica were wonderful to speak with and very knowledgable
Nope
I had an emergency need as the main line was clogged. I called as soon as they opened and someone was at my house within the hour. David and Dennis was very kind, professional, and took the time to explain the issue and cause. If you need a plumber this should be your first call.
Tori S.
I am sincerely satisfied with the service from Roto-Rooter in Columbus, GA (2024). This technician, Terry, has excellent knowledge and experience. He made sure everything was done right from start to finish. This is the second time they have done work for me. The last time was in 2019 on a completely different repair. I was just as pleased with the technician’s work this time around as I was the last time. Expert workmanship, very thorough, respectful, understanding, courteous, reasonable…I highly recommend!
Kim Powell
Justin the owner and his plumbers always do a fantastic job, always honest and goes above and beyond