Serclean
Review Summary
- Mixed Reviews: Some customers report positive experiences with promptness, professionalism, and helpfulness, highlighting specific employees (Jacob, Robby, Quay, CJ, Steve). They praise communication, insurance assistance, and efficient work.
- Negative Feedback: One review accuses the company of price gouging and poor treatment of customers not using insurance.
- Areas for Improvement: One customer notes a lack of a timely estimate, leading to unexpected work commencement.

Reviews
View All on Google4.9
(149 reviews)
IGH Properties
March 20, 2025
Horrible company if you do lot use insurance they refuse to speak to you or come up with any solutions. My fellow investor was price gouged by this company. This is a local investor and they treat him like an insurance company shameful. 7 fans in a home plus removing 2 feet of LVP is $4800.00 really?
JUANITA Woods
From the moment they took on my project, SerClean has been prompt and efficient, professional and informative. Jacob has answered all of my questions and taken the time to make sure I understood the process. I am so happy with this team ❤️.
Priscilla
It has been an amazing experience working with SERclean and their team! They eased our mind with what needed to be done and came every day until the job was complete! Everyone that came out to our home was very personable and got the job done but I would like to highlight Robby and Quay for their hard-work at our house the most! They were there ready to work and get the job done like if it was their own home. I highly recommend this company and would use them again!
Lauren Kaiser
From start to finish the whole team made the process so easy. They were all very informative and were able to answer all questions I had. They helped keep in contact with my insurance adjuster. And the people they suggested along the way have all been super great. Thank you guys for all your help and quick work!
Dorothy Lowry
Great team. SerClean not only mitigated multi-floor water damage effectively and rapidly to prevent a mold situation, they also walked me through the insurance process, assisted me talking to my insurance adjuster, and made sure my husband and I understood what was happening and why it was important. Good communication and very nice teams throughout. I can confidently recommend them.
Jackie Stephens
These guys were wonderful!!! They were courteous and respectful. They got in, did the work and were complimented with very minimal disturbance to me. I would call them first if I ever needed the same service again.
Meaghan Clakeley
Every person we interacted with from SerClean was absolutely great! CJ, Steve, and Jacob were all super friendly, helpful, and ensured we were comfortable with everything being done. You could tell they take pride in their job and wanted to do the best job possible. I could not have asked for a better team of people to help us and would recommend them to anyone!
Denise B Stoeckel
Working with SerClean has been very professional. The workers and manager were all polite and professional, taking care not to interfere with our personal schedules but still getting the job done. The reason that I gave 4 starts is because their first visit was conducted under the offer of a free estimate, yet I never received one until just before the job was completed in my home. I was not expecting work to begin within minutes of them entering my home. But the work had to be done due to the level of damage to our bathroom and first floor ceiling. But I was expecting an work estimate on the job before work began and that is not what I received. The report is to be sent to our insurance provider soon, so hoping that this task provides a productive result as well.