DownRight Plumbing LLC

Positive:
- Fast response times and availability (sometimes same-day).
- Professional, courteous, and clean work.
- Experienced and knowledgeable technicians (Danny, Chris, Travis, Bradley, Nolan).
- Fair pricing.
- Good communication and proactive problem-solving.
- Reliable and honest service.
Negative:
- Inconsistent quality of work (e.g., cleanout installation issues, pipe settling).
- Poor customer service from the owner in some cases (e.g., uncompleted work, raising voice).
- Lack of follow-up on warranty issues (e.g., failure to address backyard grading).
Mixed:
- One customer reported a negative experience with incomplete work, leading to a dispute.

Review Summary