Ferguson Plumbing Supply

Not friendly or helpful. I went up to a guy and asked kindly for help and he was super condescending and didn’t even try to help me

I went in with some OLD plumbing parts needed replacement and they didn't even have mfg name on them. The fella at the check out listened patiently and then said "let's see what we can find for you". We went to one aisle and he deduced what I needed and we fitted things before leaving. He could have just said "I don't know" but he didn't. Mahalo

I was doing a plumbing job for someone else, we were sold a gas line for a water line and told it would work, I knew the difference between them but the person I was helping didn't and didn't take my advice. Bottom line it costed him 51 dollar it should not have. This is a repeat customer I hope don't go back

Two stars - because maybe the guy is "special" or is a brand new employee or was just having a bad day... The gentleman who "helped" me at the counter sales desk was rude, incompetent, and didn't even know another employee who worked near him. Surprisingly, he didn't know a common plumbing part either. He said they don't sell it after saying he didn't know what it was. I asked him if they sold a "universal" replacement part taking the place of an original part. He said they didn't... yet we purchased a universal piece for it two days previous from the same counter sales desk, although from a different employee who I went to see today. Bottom Line: Today two stars because one employee was ridiculously out of place helping customers... He should be in a warehouse yelling at boxes and complaining to the teachers. However Ferguson over the years gets five of five stars.

Good place to get plumbing supplies that are hard to get (which in my case Homedepot didn't have in stock). Customer service was spotty, though. The (overweight) gentleman who helped me didn't seem all that interested in getting my business all that much. Will probably have to come back though (because they have what I need :( ... hopefully next time a different staff member would be better.

Definitely took a long time to get to the gallery. To see it is closed, and I had to make my way to this location. Only to be turned away after roughly 10 seconds of help. Plumbers and home supply stores recommended this location. They didn't try very hard to help me out, only telling what I had to bring like a picture of the cartidge (which I said isn't easy, since I am a renter and the unit is rather old.) It was a very "put their foot down" answer, with a "I can't help you" attitude, like I was serving them or visiting the DMV. Much appreciated during such a rough year, and hard times. Mahalo for your help and informatiob, Ferguson.

We had a blocked bathroom sink and received a quote for >$1000 with the recommendations being for all 3 drains to be fixed - shower, bathroom and sink. I just had another plumber swing by who fixed the bathroom sink in under 10 minutes costing $50 for the job! Make sure to get multiple quotes before you go ahead with the job that needs fixing because this was a complete scam - outrageous.

I went twice on the same day for different items and got a different person each time. Both were very knowledgeable & very helpful with the plumbing items I was looking. Great customer service!