Pineapple Plumbing - Honolulu
Review Summary
Pineapple Plumbing - Honolulu receives overwhelmingly positive reviews, highlighting:
- Excellent service: Technicians are knowledgeable, friendly, professional, and provide top-notch communication.
- Prompt response and efficient work: They respond quickly to emergencies and complete jobs efficiently.
- Positive experiences: Customers are happy with water heater replacements, drain cleaning, and complex drainage repairs.
- Customer satisfaction: The company prioritizes customer satisfaction.
- Specific praise: Osha and Alysa are frequently mentioned for their excellent work.
- Negative feedback: Some negative reviews mention rude and unprofessional after-hours phone service, and concerns about upfront payment practices.
Reviews
View All on Google4.4
(14 reviews)
Sebastian James
Pineapple Plumbing did an outstanding job replacing my water heater. The technicians were knowledgeable, answered all my questions, and the communication throughout the process was top-notch.
Peter Chou Jr.
I have a rental in Honolulu and needed a plumber for an emergency water leak. They came out promptly to fix the issue. Really nice technicians. no complaints, really good job!
Kelli Torvik
We had Pineapple Plumbing come out and clean a few drains for us in Waikiki. They were on time and friendly. 5 stars!
Sheri Ernico
Harry (the very gracious owner) dispatched Osha and Alysa to our condo in less than an hour to fix a drainage problem. It was a complicated job because the drain flows from the kitchen sink, bathroom sink, and washer into a main line. They fixed the problem in less than 45 minutes in a very professional, courteous, and teamwork manner. We were so pleased and impressed by their knowledge and workmanship. We had the same problem last year and it took one of those "rotor" named companies three trips to fix over the course of a full, painful week and cost us 3x as much. Our resident manager (who is very discerning about plumbers for good reason) was so happy that he asked for their business card. That alone was a 5 star compliment. Honestly, we couldn't be happier with our experience and Kama Hele will be our go-to plumber forever, especially Osha and Alysa. Mahalo to both of them!
zacharia Gashahi
Best company when it comes to water heater replacement and other plumbing matters. I can confirm that this is a company that takes care of its customers in the best way possible and the satisfaction of the client is a priority.
Danielle Quesada
Our toilet drains at the office seemed to be beyond repair and we never got any good news from various plumbers. When we found Pineapple Plumbing, they just came, inspected the drains. Star - ⭐⭐⭐⭐⭐
Wanda Ingram
I called this place twice within a month & the guy who answered both times was extremely rude & unprofessional, I believe it was mainly because it was after hours! I could barely hear him talk over a young child screaming in the background, & when I tried to inform him about it, he mentioned my comment to a third party in the room, & laughed about it …(he never once even asked what problem I needed help with, if he could help me at all, or where I was located! If you want some expert professional help to a problem you’re experiencing, I’d call ANY OTHER BUSINESS than this one, you’d just be wasting your time!
Michael Spencer
No customer should need to pay half or anything upfront to proceed with a job. A business wouldint be in business if it wasnt for customers, you are earning every customers trust and business with every call you recieve daily. Be upfront and truthful. If any customer who pays for a service before the job is done or hasnt even started is senseless. 0 🌟 to this plumbing company and I wouldint recommend to anyone.