Waialae Plumbing & Construction
Review Summary
Waialae Plumbing & Construction receives mixed reviews. Positive feedback highlights knowledgeable, efficient, and friendly plumbers (Danny, Warren, Demitry, Mike, Cael, Brian T., Joseph) who provide prompt and professional service, often completing jobs on the same day. Customers appreciate their attention to detail, thoroughness, and clear explanations. Some customers found the company's pricing to be good value.
However, negative reviews cite high prices, particularly for jobs charged by the task, and unsatisfactory service. One customer reported a failed attempt to unclog a pipe, resulting in a high charge for an unsuccessful service and a dismissive response from management. This customer felt the company lacked proper tools (e.g., a camera) and fair pricing.
Reviews
View All on Google4.9
(244 reviews)
Claudia
February 11, 2025
Danny was amazing! He was very knowledgeable, explained the issues clearly and provided recommendations for us to implement that was in our control as renters. He was also very efficient and got the job done quickly. I was so impressed with his professionalism and would highly recommend him for any plumbing needs. He is knowledgeable, efficient, and friendly.
Jerald Eubank
Five stars for Waialae Plumbing! We had a kitchen faucet that was falling apart, barely working. We contacted Waialae Plumbing, as we heard good things about them. Warren, from Waialae Plumbing and Construction, came and looked at our situation, and had the perfect brushed nickel faucet to replace it with. All done on the same day! He did a great job! Highly recommend Waialae Plumbing and Construction!
Dominique Meyer Gere
We had a few minor plumbing issues to be addressed, and Waialae Plumbing sent a plumber promptly. Demitry took care of everything professionally and efficiently. He was punctual, came prepared (I had asked for a new kitchen faucet, and he had different models to propose), was very respectful, and took the time to do a thorough check to fix frozen valves that needed replacements. The service is good value since everything got taken care of in one visit.
Rob Kam
September 27, 2024
Warren and Danny were fantastic. Professional, efficient, and so very courteous. They are a testament to Waialae Plumbing's great reputation. Mahalo for the great work in replacing our sink!
TJ Higa
Hi! This is Debbie, TJ's mom. Danny & Mike came out to help me with a leaking solar water panel. Mike gave me a couple of options, & Danny and he worked on my problem immediately. They fixed it so quickly, I'm getting hot water & they helped me with my leaking water hose! They were terrific!! And, Sarah called me to keep me informed about their arrival time; all of them are so friendly and helpful! I cannot say enough nice things about the great service I got from Waialae Plumbing! They solved my problem so quickly! I'm going to be setting up another appointment for another job very soon. Thank you Danny, Mike & Sarah!!
Jen