American Leak Detection of Boise
Review Summary
American Leak Detection of Boise receives consistently positive reviews. Customers praise the company's professionalism, courtesy, and thoroughness. Specific employees mentioned include Lew, Kameron, Debbie, Matt, Jim, and Fred, who are all commended for their excellent customer service, leak detection skills, and ability to solve complex problems. The company is lauded for its quick response times, fair pricing, and willingness to go the extra mile to help customers, often saving them significant money and stress. They are recommended for both residential and pool leak detection.

Reviews
View All on Google4.7
(45 reviews)
Shanda
We had a great experience with Lew! He was very courteous and professional, even with my young daughter watching and following him around the whole time. It is not always comfortable having a stranger in your home, but Lew did not make it feel that way. Great staff and great interactions overall.
George Getz
Thank you Kameron for finding 3 areas on the property that were leaking. You are saving us huge money on our water bill. I really appreciate how you had the attitude that you were going to find the problem areas. Your professional approach was very impressive and we appreciate you. This company is a Class organization and we will not hesitate to use again. Big applause for Kameron. Plus the cost was very fair. We will definitely reach out to you Kameron and your Company when needed. Thank you American Leak Detection.
Kathryn Salfingere
If I could give them more than 5 stars I definitely would!!! I was told by City of Caldwell that my water bill doubled because I had a water leak. Debbie and Lew were BEYOND AMAZING!! When I scheduled my appointment with Debbie, she was so friendly and assured me that my house would not flood before my appointment. Lew called me when he left Boise to let me know he was on his way. He detected the leak and assured me that I would be fine until I could get it fixed! I obviously don't want another leak but I would definitely call them again and will highly recommend them to anyone needing this service!! The customer service this company provides is awesome!
Brad S
November 12, 2022
Was alerted by a water main leak when I received a HUGE water bill. Have about 300 feet of water line from the public street to my house and it showed no signs of leak at surface. Called American Leak Detection and they ran Helium through the water line and were able to detect the leak within 3 ft of the problem. The helium bubbles through the water line amplifying the leak. Turns out the leak was under our concrete driveway. I was able to slice into my driveway with a concrete saw and only remove a small portion. Thanks American Leak Detection, you saved the day.
Beth G
Problem solved! Thank you, Cameron- we are so happy you never gave up on this tricky-to-find leak in our pool. We are so impressed with the whole process you’ve used to test, diagnose and solve the problem. We will recommend you highly to anyone!
Lindsay H
Cameron was very professional and listened to our concerns about the leak in our pool. We needed a second opinion, so we called this company. He sure found it. We’re so thankful Cameron was our guy, as he has detected leaks in hundreds of pools. He also had a great sense of humor which was nice. Thanks Cameron!
Brian Liquin
Our basement flooded recently due to a break or leak in our water main coming from the street. Time was of the essence to determine where the leak occurred since insurance coverage as well as getting on the books with a repair company were both depending on it. At the recommendation of Mr. Rooter's field representative, Sebastian, I called Debbie at American Leak Detection. As frustrated and concerned as I was, Debbie was wonderful to deal with over the phone, and once she heard our family circumstances (family of five with no running water, summer heat starting to hit, and no way to run our water-fed AC/heat pump system), she found a way to get her crew out here the next day for testing. I received a courtesy call in advance of Matt and Jim's arrival, and by the time I got home from my office, they had arrived, completed their testing, and identified where the water line was leaking. Both gentlemen were very friendly, knowledgeable, and easy to talk to. After their visit, I called Debbie at the office again to thank her, to give Matt and Jim some kudos, and to see how we can expedite getting on the schedule with Mr. Rooter. Debbie was once again awesome, she assured me that she will coordinate with Mr. Rooter first thing in the morning, and she told me that we are at the top of the list under these circumstances and going into a holiday weekend. Providing a service for a fee is something everyone in the game should be doing, BETTER be doing, or they won't be in the game for long. But taking a genuine interest in their customers' circumstances, going out of their way to find fast solutions, and even just putting a fun, friendly touch on things are what separate great companies from the rest. I am very impressed with American Leak Detection, and I would absolutely recommend them if and when you run into trouble. Thanks, ALD!
Travis Nickell
Fred was great! I just bought a new home and there were items missed on the original inspection that he was able to discover and diagnose. He was thorough and knowledgeable. I highly recommend their service if you have any potential leak issue.