Drain Pro Plumbing Heating & Air Conditioning

Positive:

• Positive experiences with furnace installations, inspections, and replacements.
• Fair pricing and honest assessments.
• Owner (Keith) is knowledgeable, helpful, and provides quality work.
• Technicians are professional and do good work.
• Good customer service, including responsiveness to emergencies.
• Appreciated the company's ethical practices (no commission-based pay).
• Recommended for HVAC and plumbing needs.

Negative:

• One very negative review citing poor quality work, incorrect parts installed, and lack of follow-through.
• One instance of a missed appointment and poor communication, resulting in a significant delay in service.