Idaho Backflow
Review Summary
Idaho Backflow:
- Positive: Reliable, punctual, professional, and provides good customer service. Often praised for their expertise, clear communication, and willingness to help. Many customers have used them for years and recommend them. They offer competitive pricing.
- Negative: Some customers experienced no-shows, difficulty scheduling, and poor communication via phone.
Reviews
View All on Google4.5
(22 reviews)
Ed Klopfenstein
We've been using IB for well over 7 years, and wouldn't go to anyone else. They've been wonderful to work with and don't damage our equipment (like our previous backflow person did). We use them for both commercial and residential. They've always been on time and very pleasant to work with. So glad they're part of our Idaho community.
Justin Hamilton
Can't speak to the quality of their service, they never showed up. Waited several weeks, then they didn't show up on the day they said they would, nor would they provide me a timeframe of when I should expect them. Phone conversations were difficult. Always have to leave a voicemail first. Unable to get my questions answered, was often interrupted. Wasn't a good fit for me. Ended up scheduling somewhere else for the same price. They gave me a 1 hour window of when they'd be at my house.
Brandon Morris
These guys have the best customer service! They were able to help fix an issue over the phone and I couldn't be more grateful. Highly recommend, thanks Gavin!
Jason Grant