Penstar Plumbing, Inc.
Review Summary
- Positive: Excellent service, responsive, well-organized, good communication, fixes difficult problems (e.g., vintage faucets), knowledgeable, goes the extra mile, fixes tankless water heaters, and has been used for over 10 years.
- Negative: One reviewer reported no response to multiple calls.

Reviews
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(7 reviews)
Mik B
February 4, 2022
I am so pleased with Penstar! From the day I called and Bridget who was so pleasant and helpful, to Brett and his son Zane who came and figured out how to fix my Crane faucet when no one else would. In use since 1949- 73 years! You can't say that about new products these days. I was told by several plumbing companies to rip it out and get a new sink and faucet. These sinks and faucets are so much better. If you have a vintage sink please think of no one else! And my dad loves his new comfort height toilet! Can't wait to have them install my new shower fixtures this summer.
Melissa Ivers
Brett and his team did an amazing job on a repair at my home, so I now refer my real estate clients to them. They are responsive, well organized, and communicate well.
Richard Amerian
I have a new construction home with a tankless water heater and the water heater was showing an error message. I called the plumber that installed the appliance for the builder, and he referred me to the builder as he was only the installer. The builder sent out Penstar to investigate and resolve the problem. Penstar came out, diagnosed the problem and fixed it within 15 minutes. More importantly, they analyzed the calibration and the recirculation system, recalibrated the system and explained to me that the installer did not change the recirculation system’s timing and the system was checking the temperature all the time, running the tankless heater whenever the temperature declined. The problem with this is that it shortens the life the appliance and increases my gas bill. They reconfigured the recirculation systems to meet my timing needs. Finally, they showed me how to perform the annual flush on this type of tankless water heater. Their service was fast, friendly, and informative; they went the extra mile to assist me in understanding my appliance and in enhancing the appliance’s performance and longevity. I would highly recommend them for all of your plumbing needs.
Suzanne Frederick
We have been using Penstar Plumbing for over 10 years. They are the best!
Fred Fulbright
Called several times and talked to wife & Never heard back. Not a real company. Just a wantabe.
David Sportiello
Bob Stanfield