Thomas Brothers Plumbing
Review Summary
- Positive: Praised for responsiveness, kindness, efficiency, professionalism, and quality of work. Specific plumbers mentioned: Jake, Chris, and Trent. Services included burst pipe repair, faucet repair, main shut-off valve replacement, hot water line leak repair, and new bathroom plumbing.
- Negative: One review cited a decline in service quality, longer repair times, and unacceptable results.
- Overall: Generally positive experiences, with some customers highly satisfied and recommending the company.

Reviews
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(53 reviews)
Jessica Ingram
My pipes burst last Monday when the the temps were near zero. Jake came out immediately and shut the water off to stop the flooding. The next day another plumber by the name of Chris came out and he was so nice and respectful, he called me ma’am and wore shoe booties inside the house. He made some phone calls and the next day the couple guys came out to dig and fix the pipe. Everyone that I encountered with this company was so kind, efficient, and respectful. I was quite impressed. Thanks for a good job and having knowledgeable and kind plumbers.
Michael Korp
Trent has been on two calls to our house over the past year or so. Once for a leaking pipe in the ceiling and once for a shower faucet that wouldn’t turn off. It’s never a good day when you desperately need a plumber. Trent is so calm he puts me at ease right away. As for the work, quick and so far the repairs quality is perfect. As for attentiveness, both times happened to be on a weekend evening. They were here within hours of first contact. As they were on other calls. Relieved and grateful both times
Thomas Davey
I’ve worked with Thomas brothers for a few years now, and have found their work satisfactory, but that has now changed . Simple repairs now take an inordinate amount of time, and the end results are less than acceptable, so will not be using them moving forward. The old adage of overselling and under delivering is overwhelming now. Buyer beware .
Blake Cooley
I had a contractor friend refer me to Jake from Thomas Brothers Plumbing for a difficult job that 2 other plumbing companies said they wouldn't touch. I have an old house and brittle pipes and the other companies were worried that they would cause to much damage trying to replace the main shut off valve. Thomas Brothers were up for the task and did a great job. Would definitely use them again.
Tanner Simon
Had a leak in a hot water line. They came out made suggestions on the work to be done. Quoted price was reasonable. They completed the work in a timely and professional manner. 5 star service.
Silvia Avalos
Thomas Brothers Plumbing sent Christopher to my home to make a repair in the attic. Christopher was very professional, polite, efficient, and clean. Will definitely recommend them.
bajalogue
Thomas Brothers plumbed a new basement bathroom for us 2 years ago and did a phenomenal job! Already impressed, I was just so pleased when I called them for a small job/touch up the other day and Jake was incredibly responsive and came out in a timely manner. Not only did he do the small repair free of charge, he fixed an unrelated item and showed me how to do it myself in the future. Great company! Great people! Great work!
Rian Girard
Thomas Bros came through for us in a big way when the cartridge in our shower faucet went out and we were stuck with the house-water shut off. They had the part in-stock, the plumber was to our house in about an hour, and problem resolved on the spot. And on a Saturday afternoon... Bravo!