America NW Plumbing, Heating, and Cooling
Review Summary
- Positive: Customers praise the company's quick response times, knowledgeable technicians (Zach, Wallace, Mark, Valerie), and thorough explanations. They highlight professionalism, friendliness, and efficient service. Specific examples include furnace diagnosis, winterizing advice, valve replacement, and condensate line repair. Sheena in the office is also commended for her helpfulness.
- Negative: One customer reported a blocked pipe issue that wasn't resolved and a short warranty period, leading to dissatisfaction.
- Overall: The majority of reviews are highly positive, emphasizing excellent service and customer satisfaction.
Reviews
View All on Google4.9
(96 reviews)
Liz Al (Band)
After 2 other heating & air companies failed to diagnose my furnace issues and $400 later for them trying to chip away at what was wrong, I called America NW for help. Not only did they send someone to my house immediately on a Friday evening, but they sent Zach who was able to diagnose the issue within 10 minutes. Gave us options and was honest and forthcoming. Explained everything thoroughly and was able to give us a quick fix to keep us temporarily warm through the weekend while he got the equipment we needed that following Monday. When he came back he was again very communicative and did a thorough and efficient job. I highly recommend him and this company. Sheena at the office was also very attentive and helpful!
Marilyn Dahl