Plumber Near Me

Quality Plumbing Services, Inc.

📍 310 S La Londe Ave, Addison, IL 60101 📞 (630) 227-0200 🌐 Website
4.8 (125 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive feedback: Customers consistently praise the quality of work, speed of service, fair pricing, and professionalism.
  • Responsiveness: The company is quick to respond to inquiries and schedule appointments.
  • Technician performance: Technicians (Dan, Scott, Kevin) are highlighted for their knowledge, honesty, cleanliness, and willingness to explain issues and solutions.
  • Problem resolution: Customers report successful resolution of various plumbing issues, including drain cleaning, faucet repairs, toilet issues, and burst pipes.
  • Customer service: The company is noted for its friendly and helpful staff, particularly the receptionist.
  • Recommendation: The company is highly recommended and customers state they will use them again.
Quality Plumbing Services, Inc. thumbnail

4.8

(125 reviews)

5 ★91%
4 ★3%
3 ★1%
2 ★1%
1 ★4%

Erin Kleinschmidt

Top quality work done quickly at a fair price, would recommend to anyone. I sent messages to a few plumbing companies and Quality Plumbing Service responded in less than a half hour and was able to set an appointment for the next day. Wally called me after I set up an appointment to check my building HOA's requirements, and patiently walked me through what information I needed to gather. I'm a first time homeowner and still getting used to handling repairs on my own, so I really appreciate Wally's willingness to explain pretty basic concepts to me. From start to finish, Quality Plumbing Service exceeded every expectation I had and I will be calling them for any future needs that arise.

Joe Bajner

Well, I decided to wait a couple of weeks before writing any review. So here it is: I had 2 problems. My kitchen sink drain had been draining fairly slowly and then almost backed up entirely. It would take quite a while for it to finally drain the water from the sink. I had to start washing dishes by hand since my dishwasher was not working. Coincidence ?? So, I called Quality, based on all the 5 star reviews I read online. Dan came out first thing the next morning and I told him about my drain problem and that I wanted to make certain that the drain was working properly before I called for someone to come out and fix my dishwasher. Dan said that was a good idea because the drain problem may not be causing the dishwasher problem. Dan goes to his truck and gets all the tools he needs and starts the rodding process. He rods down about 40 feet to make sure he gets the pipe cleaned out. Success. The kitchen sink is now draining as it should. Dan double checked everything to make sure nothing was leaking under the sink and everything was fine. At this point I asked Dan to check my upstairs bathroom because the bathtub faucet had a very slow drip. Dan got to work and it turned out that the control needed a new cartridge. He put a new one in and everything looked good. The next morning it was leaking again. So I called Quality and talked to Anthony and explained my problem. Anthony explained that Dan was on a job and that he would be back to check it out and fix it. But he wasn't sure if that would be today or the next day. I said no problem and I just wanted the problem resolved. I think it was less than 2 hours later, here is Dan back apologizing for having to come back after he thought the problem was taken care of. Well, it turned out that the new cartridge he put in was defective. Dan went out to his supplier and got a new cartridge. He came back and put in the new cartridge. As of this writing, everything is in great shape. Draining great and no more leaking bathtub faucet. Dan was great. If you're having any plumbing issues don't hesitate to call Quality Plumbing. They'll get the job done and they stand by their work. By the way, I called a repairman for the dishwasher, and it needed a new pump.

Ross Schliesmann, Jr.

I’ve been a DIY guy all my life. I finally broke down and called Quality Plumbing Services thinking I had a larger sewer drain issue. It turns out I was wrong. Dan was honest. He fixed the problem and saved me time, aggravation and money. The bill was half of what I thought I was going to spend. This company has integrity and I highly recommend their services.

George Vickas

Very pleased with their work! I had something weird happening with downspouts and basement drains, the crew who came out was able to explain what they thought the problem was, and once I agreed to the course of action they were right on the money and got everything cleaned and unplugged to the street. They also did a great job to clean up after themselves. Very happy with their work

Peter Setze

I couldn't have been more pleased with the work Quality Plumbing Services did to very quickly fix our problem where both our 2nd floor toilets wouldn't flush and we were unable to free up the clog with a plunger. When I called a little before noon, the man that answered was very helpful and polite, saying he would do his best to get a plumber out that same day. 15 minutes later, he called back and said a plumber was on his way and would be there within an hour! The plumber, Scott S., was also very nice and, after evaluating the situation, he gave me a full explanation of the issue, my options to address it, and his recommendations. I decided to have Scott power rod our cast iron drain pipe, and also replace one of our toilets. He did a great job on both, and our problem was resolved! Unlike some of other plumbing companies we've used in the past, Scott was very clean and left the place even cleaner than before he came! I'm so happy I found Quality Plumbing Services, and I'll definitely use them again if another plumbing issue occurs. I give them my highest recommendation!

Robert H

Great work and customer service! The receptionist was friendly and helpful with scheduling! Tech gave us detailed description of services needed and was happy to explain the process and layout of pipes inside shared wall at our industrial unit.

Frank Carsello

My toilets sinks and showers started to back up at 4 o’clock on Saturday night , called Quality and Kevin was at my house by 5 . He rodded out the drain line to my septic field , checked the ejector pump, cleaned up any mess and was finished by 6:45 . So I was able to keep our dinner plans . Talk about professional .quality and efficient work . I have never been so impressed by any service company . Kevin was a personable professional and experienced plumber that explained to us the problem and spent the extra effort to make sure the problem was corrected. Quality Plumbing will be the only plumbing company I will call in the future . A wonderful experience.

Michael Klysh

I had a pipe burst in my home due to the cold weather. I called a number of places but quality was the only business that called right back and gave me a reasonable time of arrival. The technician Kevin was exceptional. He found the source of the breach quickly and despite the pipe being in a less than optimal location to make a repair, he was able to make adjustments and was able to repair the pipe and restore water to my home. He also provided suggestions to insulate the exposed wall area as the cold weather has yet to abate. I am very grateful. and would highly recommend Quality Plumbing Services to anyone seeking prompt, efficient and quality plumbing services. Also a big thank you to Kevin for his superior work.